Many customers praised the attentive and friendly service from various servers, highlighting specific staff members like Chelsie, Shawna, and Fatima for their exceptional service.
Food Quality
While some reviews noted excellent food, others expressed disappointment with portion sizes and specific dishes, indicating a mixed experience regarding food quality.
Atmosphere
The restaurant's atmosphere was frequently described as pleasant and inviting, contributing positively to the dining experience.
Inconsistency
Several reviews pointed out inconsistencies in service and food quality, with some customers experiencing delays and issues with their orders.
RW
Randy Washington
2 days ago
5.0
It was just wonderful 😊service was just great...
HH
Heather Carpini Harris
4 days ago
5.0
Carrabas's is consistently very good! Joey was our server on our most recent visit and he was super friendly and a great server! We will request him next time! We tried the happy hour appetizer arancini which was so good! And as usual the chicken dishes are excellent. One of the best chain restaurants around!
MC
Mikel Candusso
Dec 30, 2025
1.0
There food is overrated and expensive. I don't recommend.
LS
Lisa Sharpe
Dec 27, 2025
5.0
Had a party catered recently it was really good!
AF
A. Franklyn
Dec 23, 2025
3.0
3.9⭐️
Another catering day at work for me.
We had a dinner with Santa event at work, and chose Carrabbas for dinner for the event. First I was worried about getting all of the food into my car. Then once it was loaded, it didn’t look like a lot of food, so I was worried we didn’t have enough.
Thankfully, everyone who came got to eat, and loved the food.
The staff from Carrabbas helped me load it into my car, which I really appreciated. And the food is always good from here.
Will definitely continue catering with them.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Newport News, VA offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, and catering.
What are the regular operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Carrabba's Italian Grill have a happy hour, and when is it?
Yes, Carrabba's Italian Grill offers happy hour every day from 4:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill provide?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a menu available online for Carrabba's Italian Grill in Newport News?
Yes, you can view the menu online at https://www.carrabbas.com/menu/newport-news.
Does Carrabba's Italian Grill serve alcoholic beverages and have a bar onsite?
Yes, Carrabba's Italian Grill serves liquor, cocktails, beer, and wine, and has a bar onsite.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's Italian Grill has a wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
Nearby places include Regency Beauty Institute for beauty services, Extended Stay America for lodging, and Body Shock Studios for fitness and active life activities.
Are there beauty and spa services near Carrabba's Italian Grill?
Yes, several beauty salons and spas are nearby, such as Studio Nazaar, Nail Therapy by Mia, En Pointe Beauty by Marylyn, and John Winslow MMP massage spa.
How can I reach Carrabba's Italian Grill if I'm staying at a nearby hotel?
If you're staying at nearby hotels like Extended Stay America or Courtyard by Marriott Newport News Airport, Carrabba's Italian Grill is conveniently located at 12363 Hornsby Lane, Newport News, VA 23602, and you can order delivery or pickup from their menu.