Business Details
About
Seafood RestaurantRestaurantWine BarCatererBrunch RestaurantCalifornian RestaurantAmerican RestaurantBar & GrillGluten-Free RestaurantTake Out RestaurantBonefish Grill
Your local Newport News, VA Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. In Newport News on Oyster Point Rd next to Route 60, just a mile from Patrick Henry Mall
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.5
2,376 reviews
5 stars
1,709
4 stars
410
3 stars
121
2 stars
61
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly Slim and Alanda, highlighting their professionalism and ability to enhance the dining experience.
Food Quality
Feedback on food quality was mixed; while some dishes were praised as delicious, others were criticized for being mediocre or poorly prepared, leading to disappointment.
Atmosphere
The restaurant's atmosphere received positive remarks for being casual yet refined, although some customers noted issues with noise levels and cleanliness.
Management Response
The management's proactive approach to addressing complaints was noted positively, with some customers appreciating follow-up actions after negative experiences.
- JJJullian James6 days ago5.0I Dined tonight with Alyssa the atmosphere was great and service was top-notch. She was very attentive and friendly welcomed us with a bright and wonderful smile. She was always on top of our water refills and was super friendly the whole night.
- EGEthan GretskyJan 5, 20261.0Very disappointing experience. We sat at the bar for over 10 minutes without being greeted, while employees walked around with their own drinks and never acknowledged us. All the employees were extremely lazy minus the bartender (who was serving and slinging drinks). The restaurant itself was extremely dirty. The floors were slippery with grease, which felt unsafe and gross (I walked to the restroom and slipped the whole way there) The bathroom smelled like sewage, adding to the overall unpleasant experience. I’m visiting from out of town and used to look forward to coming to Bonefish when I was in the area, but things have clearly changed. The lack of cleanliness and service was unacceptable. Unfortunately, I won’t be returning, as I see this business failing and struggling.
- KCKea CaldwellJan 3, 20263.0This establishment is still a local favorite but I have to admit that it is Definitely Not what it used to be. Primarily focusing on cuisine, I’m fairly disappointed. I ordered several many items with the same result, mediocrity. I’m almost sure you can’t “guess” the menu items in these photos. They are the imperial dip, and the ban bang shrimp. Just like the presentation they tasted not so great to put it nicely. The cost of dining is fairly expensive, please do better @Bonefish Grill.
- DPDonavon PrendergastDec 24, 20255.0Food was amazing! However my server Alanda was excellent, I haven’t had a server like this in awhile and it feels good to know that it’s still good people out here that value their job even when at times it can be hectic. She was very professional and punctual and checked on us every chance she got!
- RRRalph RobertsDec 22, 20251.0I first ate at Bonefish 20 years ago then the service and food was spectacular! As of the last few years both the service and meals has declined! I recently took my wife to the restaurant for her birthday needless to say we were very disappointed! We had reservations we had to wait for a long period. After being seated we had a long wait to order. When we received our order it was not what we requested to add it was over seasoned! In the meantime my wife was so disappointed she just wanted to leave.
Frequently Asked Questions About Bonefish Grill
Does Bonefish Grill accept reservations, and how can I make one?
Yes, Bonefish Grill accepts reservations. You can make a reservation online at https://www.bonefishgrill.com/reservations?unit=750.
What are the regular operating hours of Bonefish Grill in Newport News?
Bonefish Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and from 11:00 AM to 9:00 PM on Sunday.
When is brunch served at Bonefish Grill?
Brunch is served on Saturdays and Sundays from 11:00 AM to 3:00 PM. Bonefish Grill is closed for brunch Monday through Friday.
Does Bonefish Grill offer happy hour, and what are the timings?
Yes, Bonefish Grill offers happy hour daily from 3:00 PM to 6:30 PM.
What types of payment does Bonefish Grill accept?
Bonefish Grill accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Bonefish Grill wheelchair accessible?
Yes, Bonefish Grill has wheelchair accessible entrance, parking, seating, and restrooms.
Are there takeout and delivery services available at Bonefish Grill?
Yes, Bonefish Grill offers both in-store pickup and delivery services.
Which nearby coffee shops can I visit before or after dining at Bonefish Grill?
You can visit Starbucks or Raceway, both coffee shops located near Bonefish Grill, which are great options for coffee or a quick snack before or after your meal.
Where can I find other dining options near Bonefish Grill?
Nearby dining options include Little Caesars, Papa Murphy's Take 'N' Bake Pizza, Vinny's Pizza and Pasta, Andy's Pizza, PF Chang's, and Subway, offering a variety of cuisines such as pizza, Italian, and Asian.
What nearby services are available if I need beauty or health care around Bonefish Grill?
Nearby you can find Park Jun Beauty Lab, Nails By Lisa, Gemini Beauty Supply and Salon for beauty services. For healthcare, there are doctors such as Barry L. Gross, M.D., Lisa A. Casanova, M.D., Thomas R. Parrott DMD, and Riverside Partners in Women’s Health.