Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported a mix of excellent and poor service, with some praising the friendliness and helpfulness of staff, while others experienced long wait times and rude interactions.
Food Freshness
Feedback on food quality varied, with some customers enjoying fresh and hot meals, while others complained about stale or improperly cooked items.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting a clean environment, while others reported unsanitary conditions and dirty tables.
Drive-Thru Experience
Many customers expressed frustration with the drive-thru service, citing long wait times and issues with the AI ordering system.
QT
Quientella Thompson
6 days ago
1.0
Waited for fresh chicken, got back to work to find out this was a day old and reheated and given to me and my coworker as if it was just cooked. No time to get anything else and $25 thrown in the trash. We arrived at 11:15am to beat the crowd and were the only ones there. Disgrace!!!
MJ
Mar'Leta Jones
Jan 3, 2026
4.0
Courteous service and delicious. Biscuits could be a little softer.
EH
ernie hensel
Dec 3, 2025
5.0
Just went through Drive Thru and the young lady was very helpful and great customer service
DL
Dana Lewis
Nov 28, 2025
1.0
SLLLLLOOOOOWWWW. I realize it was a holiday, but it wasn't that busy. Obnoxious music playing as well as the staff.,
NH
Nikki H
Nov 9, 2025
5.0
My dog ate my food before I could finish it so I went back to buy myself another meal around 6:30pm tonight and after I paid and told the cashier at the window about my night he made my sandwich himself and made sure my food was my hot and fresh. I really appreciated his simple kindness.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 12441 Warwick Blvd, Newport News?
This Bojangles location is open every day from 5:00 AM to 10:00 PM.
Does Bojangles offer delivery and takeout options?
Yes, Bojangles offers both delivery and takeout services.
Can I use a credit card to pay at Bojangles?
Yes, Bojangles accepts cash, Mastercard, and Visa for payments.
Is there a drive-through available at this Bojangles?
Yes, this Bojangles location has a drive-through service.
Does Bojangles provide catering services?
Yes, catering services are available at this Bojangles location.
Does this Bojangles location have seating and Wi-Fi?
Yes, there is seating available and free Wi-Fi for customers at this location.
What are some nearby dining options if I want to explore other cuisines around Bojangles?
Nearby dining options include Firehouse Subs for sandwiches, Peking Restaurant for Chinese cuisine, OMG Sushi for Japanese food, Beervana Taphouse for American and burger meals, Asian Grill for Chinese and sushi, and Andy's Pizza & Grill for pizza.
Are there any nearby places where I can get quick automotive services near Bojangles?
Yes, Firestone Complete Auto Care, offering automotive repair, oil changes, and tire services, is located nearby for your convenience.
What other nearby services can I access around Bojangles?
Nearby you can find a Family Dollar for groceries and discounts, Glendale Pharmacy for health needs, Wells Fargo ATM for banking, Western Union for money transfer, and several beauty salons like Hidenwood Barber Shop and V Nails.