Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.5
900 reviews
5 stars
363
4 stars
173
3 stars
114
2 stars
62
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and helpful staff, while others reported rude service and long wait times.
Food Freshness
Many customers enjoyed fresh and delicious food, but there were numerous complaints about stale or improperly cooked items, particularly chicken and biscuits.
Cleanliness
While some reviews noted a clean environment, others highlighted serious cleanliness issues, including unsanitary conditions and dirty dining areas.
Drive-Thru Issues
Several customers expressed frustration with the drive-thru service, citing long wait times and problems with order accuracy.
Management Performance
Some reviews praised specific managers for their efforts in maintaining service quality during challenging times, while others criticized the overall management and staff attitude.
- NHNikki HNov 9, 20255.0My dog ate my food before I could finish it so I went back to buy myself another meal around 6:30pm tonight and after I paid and told the cashier at the window about my night he made my sandwich himself and made sure my food was my hot and fresh. I really appreciated his simple kindness.
- ARAshleigh RappNov 2, 20255.0The employees were so kind. The tables were cleaned and the food was delicious and fresh! Definitely recommend for Sunday mornings.
- LSLenaya ScottOct 17, 20255.0The service is immaculate. The food was delicious and the place was clean, I’ve never been to a Bojangles before. I’m very surprised at how much I enjoyed my visit.
- KJKeith wilson jr.Oct 12, 20251.0The food is never ready when you go through the drive through, constantly telling people to pull up and around each other meanwhile its only 3 cars in line. Being out of chicken is almost certain. Then they are rude about it, waving you off to move out of the way.
- DJD JohnsonSep 9, 20251.0This was the 1st time at this location that my chicken was not crispy and hot. My sweetie pie was not hot. The chicken must have been cooked hours ago and sitting in the box. I was very disappointed with my food. I believe the cashier probably is boxing up the $5.00 3 piece ahead of time before customers order them. This way he can continue on doing his own thing behind the counter.
Frequently Asked Questions About Bojangles
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 12441 Warwick Blvd, Newport News?
This Bojangles location is open every day from 5:00 AM to 10:00 PM.
Does Bojangles offer delivery and takeout options?
Yes, Bojangles offers both delivery and takeout services.
Can I use a credit card to pay at Bojangles?
Yes, Bojangles accepts cash, Mastercard, and Visa for payments.
Is there a drive-through available at this Bojangles?
Yes, this Bojangles location has a drive-through service.
Does Bojangles provide catering services?
Yes, catering services are available at this Bojangles location.
Does this Bojangles location have seating and Wi-Fi?
Yes, there is seating available and free Wi-Fi for customers at this location.
What are some nearby dining options if I want to explore other cuisines around Bojangles?
Nearby dining options include Firehouse Subs for sandwiches, Peking Restaurant for Chinese cuisine, OMG Sushi for Japanese food, Beervana Taphouse for American and burger meals, Asian Grill for Chinese and sushi, and Andy's Pizza & Grill for pizza.
Are there any nearby places where I can get quick automotive services near Bojangles?
Yes, Firestone Complete Auto Care, offering automotive repair, oil changes, and tire services, is located nearby for your convenience.
What other nearby services can I access around Bojangles?
Nearby you can find a Family Dollar for groceries and discounts, Glendale Pharmacy for health needs, Wells Fargo ATM for banking, Western Union for money transfer, and several beauty salons like Hidenwood Barber Shop and V Nails.