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Bojangles

3.5
(907 reviews)

Business Details

12441 Warwick Blvd, Newport News, VA
23606, United States
(757) 806-6655

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
12441 Warwick Blvd, Newport News, VA
23606, United States

Hours

Reviews

3.5
907 reviews
5 stars
365
4 stars
176
3 stars
114
2 stars
62
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving stale or reheated items, while others enjoyed fresh and hot meals.

Service Speed

Service speed is a common issue, with many customers experiencing long wait times, especially during busy periods.

Customer Service

Customer service varies significantly; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and poor handling of orders.

Cleanliness

Cleanliness is a concern, with reports of unsanitary conditions in some areas, although some customers noted that the dining area was clean.
  • TF
    Tyler Filippini
    5 days ago
    1.0
    Complete order wrong
  • TE
    Tatyana Eley
    Feb 21, 2026
    1.0
    Every time I come here they never have any food ready. They always have to start cooking the chicken after customers order which causes long wait time. It also seems like the restaurant is always understaffed. The workers look overwhelmed and there doesn’t appear to be any backup to help keep things running smoothly. Because of this customers end up waiting much longer than they should. This is not just a one-time issue it happens almost every time I come weather I go through the drive thru or I place a pick up DoorDash order. I like Bojangles but it’s frustrating to come here and constantly deal with the same problem. I hope something can be done to improve staffing and make sure food is prepared and available for customers smh
  • QT
    Quientella Thompson
    Jan 7, 2026
    1.0
    Waited for fresh chicken, got back to work to find out this was a day old and reheated and given to me and my coworker as if it was just cooked. No time to get anything else and $25 thrown in the trash. We arrived at 11:15am to beat the crowd and were the only ones there. Disgrace!!!
  • MJ
    Mar'Leta Jones
    Jan 3, 2026
    4.0
    Courteous service and delicious. Biscuits could be a little softer.
  • EH
    ernie hensel
    Dec 3, 2025
    5.0
    Just went through Drive Thru and the young lady was very helpful and great customer service

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 12441 Warwick Blvd, Newport News?

This Bojangles location is open every day from 5:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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