Bojangles

3.5
905 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
12441 Warwick Blvd, Newport News, VA
23606, United States

Hours

Reviews

3.5
905 reviews
5 stars
365
4 stars
175
3 stars
114
2 stars
62
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising the friendliness and helpfulness of staff, while others experienced long wait times and rude interactions.

Food Freshness

Feedback on food quality varied, with some customers enjoying fresh and hot meals, while others complained about stale or improperly cooked items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting a clean environment, while others reported unsanitary conditions and dirty tables.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long wait times and issues with the AI ordering system.
  • QT
    Quientella Thompson
    6 days ago
    1.0
    Waited for fresh chicken, got back to work to find out this was a day old and reheated and given to me and my coworker as if it was just cooked. No time to get anything else and $25 thrown in the trash. We arrived at 11:15am to beat the crowd and were the only ones there. Disgrace!!!
  • MJ
    Mar'Leta Jones
    Jan 3, 2026
    4.0
    Courteous service and delicious. Biscuits could be a little softer.
  • EH
    ernie hensel
    Dec 3, 2025
    5.0
    Just went through Drive Thru and the young lady was very helpful and great customer service
  • DL
    Dana Lewis
    Nov 28, 2025
    1.0
    SLLLLLOOOOOWWWW. I realize it was a holiday, but it wasn't that busy. Obnoxious music playing as well as the staff.,
  • NH
    Nikki H
    Nov 9, 2025
    5.0
    My dog ate my food before I could finish it so I went back to buy myself another meal around 6:30pm tonight and after I paid and told the cashier at the window about my night he made my sandwich himself and made sure my food was my hot and fresh. I really appreciated his simple kindness.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 12441 Warwick Blvd, Newport News?

This Bojangles location is open every day from 5:00 AM to 10:00 PM.