Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted poor customer service, including rude staff, lack of attention to customers, and long wait times.
Food Quality
Mixed feedback on food quality, with some customers praising specific items while others reported old or poorly prepared food.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and issues with the restroom.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and lack of communication regarding charges.
Drive-Thru Issues
Frequent complaints about the drive-thru service, including long wait times and unresponsive staff.
JJ
James Jimerson
1 day ago
2.0
Not that it's a bad thing but most locations are out of the way for us. We never got to try the local shop because they lacked change for twenty dollar bill that day.
AB
Arthur Bradley
2 days ago
1.0
So bad…
Black particles in drinks
Super unhappy and unfriendly workers
Garbage strewn parking lot
Sticky floors and wobbly tables
This place used to be okay, but now it’s pretty awful. The management either doesn’t know how to fix it or they don’t care. I like Arby’s food, but this location is a poor reflection on the company.
DC
Donna Carter
Feb 23, 2026
5.0
Fresh, fast and good
RS
Raychel Spencer
Feb 14, 2026
1.0
Missing items in the bag. Drive through was not working and had to go inside. No sign on drive though to let customers know. Staff not helpful. Staff was just sitting around in there phones while customers waited in line to order. In person waited 4 mins before they looked up that they had people waiting.
RC
Rand Cok
Feb 2, 2026
2.0
2 sandwiches and they could not get it right. After 3 trips to the front counter to fix it , they still couldn't get it right. We finally gave up and ate the food even though it was wrong after the 3rd attempt. This is a horrible excuse for an Arby's.
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Certified March 01, 2026Yext Knowledge Graph
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