Brand Certified
Arby's
3.8(846 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
412 Oriana Rd, Newport News, VA
23608, United States
Certified by Arby's • Mar 01, 2026
(757) 877-2736
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/va/newport-news/412-oriana-rd/store-405
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.8
846 reviews
5 stars
373
4 stars
210
3 stars
96
2 stars
53
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some report excellent service while others mention rude or unprofessional staff.
Food Consistency
Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report cold or incorrect orders.
Wait Times
Customers frequently express frustration with long wait times, both in drive-thru and in-store.
Cleanliness
The restaurant is generally noted for being clean, with some customers specifically praising the cleanliness of the restrooms.
Staffing Issues
Several reviews mention that the location appears to be understaffed, leading to slower service and operational challenges.
- RLRobert Leise6 days ago2.0Food is good, but they are understaffed and slllooooowwww. Bring a blanket and a pillow because you'll be waiting awhile.
- DGDonald GilmanJan 28, 20262.0Theres more fried onions on my brisket and cheddar then there is meat, so much for "we got the meats"
- MMMelissa MassieJan 5, 20262.0This location consistently provides sub par service in the area of timely service. You can order at 2-3 pm which is not a lunch rush and still be asked to pull around and wait for your food. While I appreciate that they may have make my order so it is hot this doesn’t explain why the fries are always cold? Just a heads up, if you’re ok with cold food and waiting 15-20 minutes for your food while others drive away immediately, then please enjoy!
- MBMary B-FDec 6, 20255.0Best Arby's I've been to in a while. Friendly staff. Prompt and efficient service. Food was fresh and Hot!! Perfection ♡
- LBLakisha BlizzardDec 4, 20255.0I always get my food fresh & hot at this location. Ray & Avis give me outstanding customer service when I come here. Very friendly and professional. Thanks Ray & Avis
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website