Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Cleanliness
The store is frequently described as clean and well-organized, although some reviews noted issues with the bathrooms and produce quality.
Product Availability
Customers reported mixed experiences with product availability, with some finding the store well-stocked while others noted frequent shortages.
Checkout Experience
There were complaints about long lines and insufficient staffing at checkout, particularly with self-checkout issues.
Store Environment
Feedback included concerns about the presence of homeless individuals and overall safety in the area, impacting the shopping experience.
DD
Denise
2 days ago
5.0
I love shopping at the Stoneybrook store. Omar the manager greets all his customers. He makes sure everyone has a great shopping experience
JZ
John Zion
Dec 31, 2025
3.0
I wonder why they call this place Family Dollar. You can't buy nothing there for a dollar, but it's still a good value on some things
MR
Miche'le J Car Reviews
Dec 18, 2025
5.0
Lov it here
DD
devonzimmi
Dec 2, 2025
5.0
Purchased some groceries from Food Lion for taco night, I got home and the plastic bag ripped at the seam, both my Alfredo sauce and Queso dip shattered on the concrete. :( I brought it back expecting to have to purchase new ones, but Ron was more than happy to replace them for me. This place has great customer service not just from Ron, but also the original cashier that checked my wife and I out.
The only criticism I have is for the carts. They lock up up pretty consistently. Bringing the cart to the coral felt like I was wrangling a bull. Gave my wife and I a laugh, so the negative thing turned our experience even more positive. +1
What are the operating hours of Food Lion in Richneck Center?
Food Lion in Richneck Center is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Newport News?
Food Lion is located at 12917 Jefferson Ave., Richneck Center, Newport News, VA 23608, USA.
Does this Food Lion offer wheelchair accessible entrances and parking?
Yes, Food Lion in Richneck Center has wheelchair accessible entrances and parking available.
Can I pay with debit cards or mobile NFC methods at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments in addition to other payment methods.
Does Food Lion sell organic products and prepared foods?
Yes, Food Lion offers organic products and also sells prepared foods.
Is there a restroom available for public use at Food Lion?
Yes, Food Lion provides public restrooms for customer use.
What rewards programs can I benefit from when shopping at Food Lion?
Food Lion offers the Shop & Earn Rewards Program that lets you save while you shop.
What nearby places can I visit before or after shopping at Food Lion?
Nearby places include Blue Rhino Propane Exchange for propane needs, Ubbego African Supermarket for international groceries, and Family Dollar for discount shopping.
Are there any financial services near Food Lion in Richneck Center?
Yes, Western Union and Coinme provide money transfer and currency exchange services close to Food Lion.
Where can I get a haircut or beauty services near Food Lion?
Nearby beauty salons and barbershops include Glenn the business, The Business shop, In The Zone Uptown Barbershop, and Esty African Hair Braiding.