Mixed reviews on staff friendliness; some customers praised helpful employees while others reported rude and unprofessional behavior.
Cleanliness
Store cleanliness received positive feedback, though some customers noted issues with the bathrooms and overall environment.
Product Quality
Inconsistent quality of produce and groceries; some customers reported stale or spoiled items, while others appreciated fresh selections.
Checkout Experience
Long wait times at checkout due to understaffing, with some customers expressing frustration over self-checkout issues.
Store Organization
Generally well-organized store layout, but some customers noted issues with stock availability and product placement.
AM
anthony murvine
3 days ago
1.0
Will never go there again, the 16 year old girl working self check out was constantly on her personal self phone while having the stores portable scanner device in her hand pretending to use the scanner, and when we questioned her on why she allowed a customer behind us use self check out even though he had more than 15 items and we were not offered that she chuckled and we spoke to the manager and of course the female manager working nights wanted to argue about how their store never has complaints unlike the other stores, and yes everything was recorded, and sent to cooperate through e-mail, store was a mess, homeless person chillen outside the store with trash everywhere and 2 employees smelled of weed very strong, should not be on a cell phone during work.
DD
Desiree
Feb 10, 2026
5.0
Very courteous & helpful staff!!!
ST
Shalom Jireh T.
Jan 19, 2026
3.0
Employees leave alot yo be desired. Rude, abrupt & not dependable. Go & donot call. They never answer calls. And the few times I got through the sales person lie to me about products. Not knowing I was on my way there.
EC
Eddie Cain
Jan 13, 2026
5.0
Nive ppl.
DD
Denise
Jan 11, 2026
5.0
I love shopping at the Stoneybrook store. Omar the manager greets all his customers. He makes sure everyone has a great shopping experience
What are the operating hours of Food Lion in Richneck Center?
Food Lion in Richneck Center is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Newport News?
Food Lion is located at 12917 Jefferson Ave., Richneck Center, Newport News, VA 23608, USA.
Does this Food Lion offer wheelchair accessible entrances and parking?
Yes, Food Lion in Richneck Center has wheelchair accessible entrances and parking available.
Can I pay with debit cards or mobile NFC methods at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments in addition to other payment methods.
Does Food Lion sell organic products and prepared foods?
Yes, Food Lion offers organic products and also sells prepared foods.
Is there a restroom available for public use at Food Lion?
Yes, Food Lion provides public restrooms for customer use.
What rewards programs can I benefit from when shopping at Food Lion?
Food Lion offers the Shop & Earn Rewards Program that lets you save while you shop.
What nearby places can I visit before or after shopping at Food Lion?
Nearby places include Blue Rhino Propane Exchange for propane needs, Ubbego African Supermarket for international groceries, and Family Dollar for discount shopping.
Are there any financial services near Food Lion in Richneck Center?
Yes, Western Union and Coinme provide money transfer and currency exchange services close to Food Lion.
Where can I get a haircut or beauty services near Food Lion?
Nearby beauty salons and barbershops include Glenn the business, The Business shop, In The Zone Uptown Barbershop, and Esty African Hair Braiding.
Brand Certified Facts from Food Lion
This information is certified by Food Lion and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: