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Chick-fil-A

4.2
(881 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Newport News Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
12128 Jefferson Ave, Newport News, VA
23602, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:00 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

4.2
881 reviews
5 stars
573
4 stars
131
3 stars
50
2 stars
37
1 star
90
  • KK
    Kalypso
    Apr 23, 2026
    1.0
    Manager was extremely rude ms. Andrea Hart I came in to ask a question about an employee and she had the audacity to say I was a ball of anger I don't who trained her and I frequent this establishment but as rude as she was I will not be coming back thanks to her
  • NC
    noriya cherry
    Apr 11, 2026
    5.0
    Great customer service . A miracle was awesome. Will be returning
  • LL
    LisaMichelle
    Apr 7, 2026
    3.0
    Thus is the busiest drive thru. The young staff really tries their best, but is overwhelmed by the amount of cars. The potatoes are usually room temperature.
  • MG
    michael goss
    Mar 30, 2026
    4.0
    Stopped at this location for lunch on a Saturday afternoon. I would describe it as a standard Chick-Fil-A experience...which is a compliment! Food was out quickly and order was right. Our food tasted as expected and was a good tenperature. Fresh flowers on several tables was a nice touch and the gentleman cashier we encountered had good customer service. Chick-Fil-A of course continues to go up in price but not this location's fault so can't blame them. No issues during our visit.
  • MW
    Mark Worrell
    Mar 17, 2026
    4.0
    Compared to other Chick FIL A restaurants I've visited this lacked the thoughtfulness of their chain. Not sure how to describe it but there was something lacking. Employees seemed to trudge through the orders, they didn't make eye contact, and just seemed bored.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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