Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Newport News Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
I love this Chick fil A!!! From the time they opened until now, they have exceeded my expectations. And this is the only Chick-fil-A that I go to in this city now. Thank you, Jefferson and Buchanan for always exemplifying great customer service and answering my questions when I call and ask about new menu items. Lol.
PS
Precious Swinton
6 days ago
3.0
Employees are really rude to each other I caught a glimpse of it myself. Order taking his pretty fast but getting the food out is really slow sat in line for about 10 minutes I've never said that long at a Chick-fil-A and this is not the first time if this is going to be a Chick-fil-A it needs to be ran like Chick-fil-A most people go to Chick-fil-A for its speed and accuracy and so far this location and I've come several times to give them chances and they are closer to my home but so far this is not Chick-fil-A A1
SR
Sarah Ramsey
Apr 23, 2026
1.0
I have come here so many times since they opened and having 4 kids I always get an order for 5 or more. Every time I order they make me pull around to the Advanced Auto business next to them and wait in their parking lot to bring my food to me and every time my order is missing items when I get home. I told the lady today that they should offer an ice-cream cone for the inconvenience of always asking me to wait at the business next door and always forgetting items in my bag. The manager Lauren said she could not do that. So I asked for a refund and she said it would take a couple days and if I didn't get it I could come back. This is the closest Chic fila to my house and I will not go back to it. As much as I love chicfila this one is not like the others. I will drive further for better service moving forward. Over 100 dollars
GT
Golden Taylor
Apr 20, 2026
1.0
Critic By Appetite not by Authority!
Ethan the not need to be manager did not give me my food nor did he give me my refund gave me a card and told me to contact support and refused my service of refund. Never heard of no such thing I thought it was either or so I left with no food, less points, no receipt and was charged on top of not given my refund. All over a question of being charged for Apple vinaigrette due to a dry kale salad.
Loyal customer lost all respect for chic fil A
This New location is a Joke
BE
Brandy Edwards
Apr 17, 2026
3.0
Drive through is so slow there should be no reason why not takes 15 mins to place order.. I know they are new but all the other chick fil an are way faster…. I did love the young lady that came and took my order she was so nice and friendly wish I could remember her name
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
Does Chick-fil-A at 12839 Jefferson Avenue accept reservations?
No, this Chick-fil-A location does not accept reservations.
What are the regular operating hours for Chick-fil-A in Newport News?
This Chick-fil-A is open Monday through Friday from 6:00 AM to 10:00 PM, and on Saturday from 6:30 AM to 10:00 PM. It is closed on Sundays.
Are there any special holiday hours for this Chick-fil-A location?
Yes. For example, it is closed on November 27, 2025 and December 25, 2025, and has shortened hours on December 24, 2025 (6:00 AM to 4:00 PM) and December 31, 2025 (6:00 AM to 7:00 PM). Check the holiday hours for exact dates.
Does this Chick-fil-A offer drive-through service and what are its hours?
Yes, drive-through service is available Monday through Friday from 6:00 AM to 10:00 PM, Saturday from 6:30 AM to 10:00 PM, and closed on Sunday.
Is Chick-fil-A delivery available and what are the delivery hours?
Delivery is offered Monday through Friday from 6:00 AM to 9:45 PM, Saturday from 6:30 AM to 9:45 PM, and closed on Sunday.
How can I order Chick-fil-A food for pickup or delivery?
You can order online through Chick-fil-A's official ordering website or use the Chick-fil-A mobile app, available on both iOS and Android platforms.
Are there any notable nearby places customers can visit before or after dining at Chick-fil-A?
Yes, nearby places include The Philly Shack and Hot Dog King #2 for additional dining options, UPS Access Point location for shipping needs, and May's Spa for relaxation services.
Where can I find automotive services or parts near this Chick-fil-A?
Nearby automotive-related places include Advance Auto Parts, Priority Lexus Newport News, Charles Barker Lexus, Casey BMW, and Southern Hyundai Newport News, making it convenient for car maintenance before or after your meal.
Are there vegetarian-friendly restaurants near Chick-fil-A?
Yes, Healthy Eatz Vegetarian Cafe is nearby, offering vegetarian and cafe-style dining options if you're looking to complement your visit with vegetarian choices.
What payment methods does Chick-fil-A accept at this location?
This Chick-fil-A accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for your convenience.
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