Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Cleanliness Concerns
Multiple reviews highlighted significant cleanliness issues, particularly in bathrooms and dining areas, with reports of flies and dirty tables.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.
Positive Staff Experiences
A few reviews praised specific employees for their friendly and professional service, indicating that there are capable staff members despite overall service issues.
RF
Rob Farmer
6 days ago
4.0
Fun time
KS
Kremena Slavova
Dec 23, 2025
1.0
We were at the counter ordering McFlurries for our kids when the employee taking our order suddenly walked away on us. We assumed he was checking if their machine is working, but instead he went all the way to the back and brought out another employee who spoke Spanish. We don’t speak Spanish! The whole staff ended up staring at us, which was uncomfortable and unnecessary.
It felt like we were being singled out based on our accent, and it was especially disappointing to experience this right before Christmas. It was racist! There is a better way to handle situations like this if you can’t understand a customer!
I truly feel bad for the employees who have to work alongside coworkers who behave this way.
We’re not Loving it!
AW
Anthony Witkowski
Dec 23, 2025
5.0
Order was received quickly and accurately using app and drive through service.
TM
Tessa M
Dec 7, 2025
5.0
Fast service if you use the order screen thing. I was in and out fast while everyone else waited in line 😁
LS
Lisa Saylor
Dec 3, 2025
2.0
The fries were the worse fries I’ve ever eaten - totally disgusting. The one employee was not very nice and complained about not having time to deal with any issues and actually crumpled up a piece of paper and threw it across the counter area. This McDonald’s is one of the worse ones I’ve ever eaten at
What are the operating hours for dine-in services at McDonald's in New Market, VA?
McDonald's in New Market, VA is open daily from 5:00 AM to 11:00 PM.
What are the hours for the McDonald's drive-through at this location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order McDonald's delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:45 PM Monday through Saturday, and from 6:00 AM to 11:45 PM on Sunday.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What online apps can I use to order from McDonald's in New Market?
You can order using the McDonald's App available on iOS and Android, or via the online order link at https://mcdonalds.smart.link/jfeqnrnmr.
What nearby food options are available around McDonald's?
Nearby food options include Burger King, Subway, Dunkin', Blimpie, The Italian Job, Camino Real Of New Market, Johnny Appleseed Restaurant, and Jalisco Mexican Restaurant.
Are there gas stations near this McDonald's for convenient refueling?
Yes, nearby gas stations include Shell, Exxon, and Liberty @ Mauzy, providing easy options for refueling before or after your visit.
What local shops and services can customers visit near McDonald's?
Customers can visit Randy's Do It Best Hardware, Tobacco and vape shop, Crof55 Gift shop, Valley Sports Connection, Sunshine Flowers & Gifts by Tiffany, and By The River Gifts nearby.
Is free WiFi available at the McDonald's New Market location?
Yes, McDonald's offers WiFi service to its customers at this location.