Dunkin'

3.7
455 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Market, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
145 W Old Cross Rd, New Market, VA
22844, United States

Hours

Reviews

3.7
455 reviews
5 stars
219
4 stars
80
3 stars
52
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly during evening shifts, leading to a negative experience.

Food Quality

Numerous reviews highlighted issues with food quality, including stale donuts, poorly made sandwiches, and incorrect orders.

Cleanliness

The cleanliness of the establishment, especially the bathrooms, was frequently criticized, with many customers noting unsanitary conditions.

Service Speed

Customers expressed frustration with slow service, particularly during busy times, leading to long wait times for orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good experiences with certain drinks and food.
  • AT
    Ashu Thakkar
    Nov 29, 2025
    1.0
    Worst Dunkin’ ever. We ordered hot chocolate and they gave us cold chocolate, and it wasn’t even properly mixed with sugar. When we told them, the staff member responded rudely. Very disappointing experience.
  • ML
    Maggie Lopez
    Nov 29, 2025
    2.0
    This morning, November 28, 2025, I went to Dunkin' here in New Market for breakfast, and the drive-thru employee, around 8:15 am, made me a very bad iced coffee. I told her, and she replied that if I wanted her to make it again, I had to paid it. People like that shouldn't work with customers. Her duty was to correct her coffee. I usually go to other Dunkin' locations in other towns, and this has never happened to me before.
  • BT
    Barbara Thompson
    Oct 18, 2025
    5.0
    Went through the drive thru to get drinks, my son got a coffee and I got a mango drink. Both were delicious.
  • JS
    Jon Strine
    Sep 28, 2025
    1.0
    Do not order from this location, they are always overwhelmed with orders, especially on the weekends and are very disorganized. Terrible management. You will wait a long time for your order.
  • SF
    Samantha Fantauzzi
    Sep 24, 2025
    5.0
    the girls were just so excited to be there before a long day of runway p.s dunkin the girls would love to model for advertisement campaigns details on flier attached

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Market, VA?

Dunkin' in New Market, VA is open every day from 6:00 AM to 8:00 PM.

Does Dunkin' in New Market offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.