Dairy Queen Grill & Chill

4.0
1015 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
6201 Chesapeake Cir, New Kent, VA
23124-2234, United States

Hours

Reviews

4.0
1,015 reviews
5 stars
486
4 stars
241
3 stars
138
2 stars
58
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly staff while others reported rudeness and poor customer service.

Food Quality

Food quality is inconsistent; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing it as overpriced for fast food.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned issues with cleanliness and maintenance.

Ice Cream Popularity

Ice cream, particularly Blizzards, received positive remarks, with many customers enjoying the flavors and quality.
  • RR
    Red
    Oct 7, 2025
    5.0
    Road trip, stopped for gas only. It looked nice and clean , friendly tall light skinned young lady with long wavy hair was restocking and refilling when I when I approached the count with a quick question. Definitely wasn’t very much else in that area. There was a very small shopping center beside this place, but other than that, nothing much, very small town.
  • WS
    William Schember
    Oct 6, 2025
    5.0
    Great ice cream
  • SD
    Sean Das
    Oct 4, 2025
    5.0
    Good for pit stop 😁
  • CG
    Curious George
    Sep 21, 2025
    5.0
    The food was very good, blizzards all got flipped, squeaky clean, Lemon Peppa Steppa was a great server and manager, kept the crew working hard! 🍌👍
  • JO
    Justin Oliver
    Sep 15, 2025
    1.0
    The Owner Discriminates Against Old Bills I stopped at the Dairy Queen on Courthouse Road by Colonial Downs to grab ice cream for my kids. I handed the cashier a perfectly good ten dollar bill. They looked at it strangely and said they could not take it. No pen test. No light. No manager. Just a firm no because “the owner does not take old bills.” I stood there holding legal U.S. currency like I had tried to pay with a seashell. I have been coming here for years with my kids. After this I will find another place for ice cream. Getting pretty wild when you can’t pay with cash. Completely absurd.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in New Kent, VA?

Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 9:00 AM to 10:00 PM, and Friday and Saturday from 9:00 AM to 11:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 6201 Chesapeake Cir, New Kent, VA 23124-2234, USA.