Subway

3.9
313 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local N. Chesterfield Subway® Restaurant at 153 Stonebridge Plaza Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
153 Stonebridge Plaza Ave., N. Chesterfield, VA
23225, United States

Hours

Reviews

3.9
313 reviews
5 stars
149
4 stars
71
3 stars
40
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of attention to customers, and issues with order accuracy.

Food Quality

Several customers reported dissatisfaction with food quality, including incorrect orders, lack of fresh ingredients, and poorly made sandwiches.

Order Fulfillment

Many customers experienced issues with order fulfillment, such as being out of key ingredients, long wait times for online orders, and incorrect items being served.

Cleanliness and Atmosphere

While some reviews praised the cleanliness and atmosphere of the location, others noted unprofessional behavior from staff that detracted from the experience.
  • RU
    Riy Uu
    Dec 6, 2025
    1.0
    I walked in this afternoon, wasn’t greeted wasn’t spoke to not a hello I’ll be with you in a second or anything while I literally stood there waiting to order my food . Only 1 person was in line and the the two boys just kept going on about their day didn’t pay me no mind so I walked out didn’t order anything, I hate poor customer service
  • SR
    Serenity Renee
    Dec 6, 2025
    1.0
    I just left here. I been to this location twice in the past 2 weeks. The first time I came I had to settle for a sandwich with turkey only. No peperonni due to the 2 workers nkt being of age to cut the pepperoni. They were out of a lot of other things like cheese & other meats. Second time today & they only had wheat bread. I do not prefer wheat bread, I was on my break from lunch and was told there are other locations and that there was no discount on the sandwiches with them inconveniencing me by only serving one selection of wheat bread when there are other bread options offered everyday. I spoke to the store owner/manager directly from an employee’s cell phone. He confirmed there would be no compensation for the inconvenience of them not being able to satisfy their customers with bread options they advertise to their customers. Customer service is terrible which in return makes customer satisfaction look like a joke. Will not be returning and will be contacting someone else.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in N. Chesterfield?

The Subway restaurant is located at 153 Stonebridge Plaza Ave., Building M, Stonebridge Shopping Center, N. Chesterfield, VA 23225.

What are the operating hours of this Subway restaurant?

The restaurant is open every day from 9:00 AM to 9:30 PM.