Mixed reviews on service quality, with some customers praising friendly staff while others reported rude and unhelpful service.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported issues with food preparation and freshness.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Customer Experience
Several customers noted a decline in overall experience, with some expressing disappointment in service and food compared to previous visits.
CC
Christine
Dec 31, 2025
5.0
My child and I have been coming to this DG for several years and have never been disappointed. Sunny and the guys are always so kind, friendly and quick with service! Love my local DQ!
CL
Christopher Long
Dec 26, 2025
4.0
Yummy food! Tables were clean and floor wasn’t sticky… great start for a gas station fast food joint. Good service helped this place out. Worth a stop as there are no other close options!
KK
Kay
Dec 20, 2025
1.0
This place was horrible! I had asked for sauced and tossed and he even repeated it back to me and then gave me regular! Not even that I asked for ranch and how he got honey mustard out of ranch??? They had the worst service and clearly didn’t know what they were doing!!
BE
Brittany Evans
Dec 9, 2025
1.0
Poor service. They act like the customers bother them. They can’t understand you and get rude when they can’t understand. Makes no sense.
DM
Dennis Miller
Nov 9, 2025
1.0
Not sure what happened to this place but it was terrible on my last visit
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Mineral, VA offer?
This Dairy Queen location offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® treats.
What are the operating hours of Dairy Queen Grill & Chill in Mineral, VA?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday to Saturday from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Mineral, VA provide drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Mineral, VA family-friendly and good for kids?
Yes, the restaurant welcomes families and is good for kids, offering outdoor seating and restrooms as well.
Can I order food online from Dairy Queen Grill & Chill in Mineral, VA?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/19458/.
Where is Dairy Queen Grill & Chill located in Mineral, VA?
It is located at 911 Cross County Rd, Mineral, VA 23117-2335, United States.
Are there any nearby gas stations close to Dairy Queen Grill & Chill in Mineral, VA?
Yes, several gas stations are nearby including BP, Pit Stop, Exxon, and Parrish Grocery which also offers gas and convenience store services.
What other food or convenience options are near Dairy Queen Grill & Chill?
Nearby you can find convenience stores like Basalious Corner Store and Parrish Grocery, as well as quick food options at Redbox rental kiosks and multiple gas stations with convenience stores.
Are there any family-friendly or educational places close to Dairy Queen Grill & Chill?
Yes, the My Three Chambered Heart science museum is nearby, offering a community and educational experience that families might enjoy before or after visiting Dairy Queen.
How can I benefit from Dairy Queen's mobile app?
Downloading the Dairy Queen app provides exclusive deals and mobile ordering rewards to enhance your visits and savings.