Dairy Queen Grill & Chill

3.4
870 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
911 Cross County Rd, Mineral, VA
23117-2335, United States

Hours

Reviews

3.4
870 reviews
5 stars
311
4 stars
176
3 stars
130
2 stars
73
1 star
180

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some items praised while others reported issues like overcooked burgers and cold fries.

Service Issues

Frequent complaints about slow service, rude staff, and communication problems, particularly with non-English speaking employees.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and bathrooms.

Staff Friendliness

While some customers praised the friendly staff, others reported negative experiences with specific employees.

Pricing Concerns

Several customers noted that prices seemed high for the quality of food received.
  • DM
    Dennis Miller
    Nov 9, 2025
    1.0
    Not sure what happened to this place but it was terrible on my last visit
  • TJ
    Thomas McMurtrie Jr.
    Oct 23, 2025
    5.0
    Fabulous milkshake or blizzard. Friendly staff.
  • GE
    George Edward Danshaw (Ed)
    Oct 22, 2025
    5.0
    A great Dairy Queen in the middle of nowhere just off of I81 in SW VA. Had a great Blizzard.
  • KW
    Kat Williamson
    Oct 13, 2025
    5.0
    We stopped by to grab lunch on our trip home and we are amazed at how delicious it is. It’s the classic DQ menu but something about the food is just better than any we’ve had at other DQs. The workers are really nice and the food just really was fantastic. So much so I had to pause to write this review.
  • KS
    kimberly s
    Oct 6, 2025
    5.0
    Drive- thru. Ordered various items from the whole menu. Super fast for a Saturday afternoon. New fall-inspired items were great! Burger was bigger than I expected, a little difficult for 1 handed eating. Ice cream was cold and burger and fries were fresh and hot. A little pricey, but all fast food is now.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Mineral, VA offer?

This Dairy Queen location offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® treats.

What are the operating hours of Dairy Queen Grill & Chill in Mineral, VA?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday to Saturday from 10:00 AM to 10:00 PM.