Wendy's

3.8
1143 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10400 Hull Street Rd, Midlothian, VA
23112, United States

Hours

Reviews

3.8
1,143 reviews
5 stars
505
4 stars
272
3 stars
155
2 stars
61
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.

Cleanliness

Several reviews mention unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

There are complaints about management's attitude and effectiveness, with some customers feeling that staff are poorly trained.
  • LM
    Leroy Moore
    Dec 19, 2025
    4.0
    First I'll say I'm a longtime regular customer service is always great & the food is well prepared.. This evening I was surprised to see the cook not wearing gloves while dropping burgers on the grill & with a bandaid on one hand 😏 !!! I'm sure survesafe recommends something different .. I'm sure someone will look into it..
  • TH
    Todd H
    Dec 18, 2025
    5.0
    Super friendly crew here!
  • EE
    Emmanuel
    Dec 11, 2025
    1.0
    Terrible customer service. The employees were rude and refused to serve me in the drive-through even though it’s posted as open until 1 AM. They also closed and locked the doors well before closing time.
  • JJ
    JW JW
    Dec 8, 2025
    1.0
    The lady at the window extremely rude and unpleasant she has braids in her hair didn't get name about 25 min to get nuggets forget drinks and condiments.
  • II
    ItsCrystalJt
    Dec 7, 2025
    1.0
    It took over 30 mins to get my food and at first they said since they short staff they not taking no more orders but I said I already paid online so she said pull over. Ain’t no way it take 30 mins for nuggets and fries fr. Do better and hire staff at night!!

Frequently Asked Questions About Wendy's

Is Hull St Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Hull Street Rd, Midlothian?

The drive-thru is open daily from 6:30 AM to 1:00 AM.