Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.
Cleanliness
Several reviews mention unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
There are complaints about management's attitude and effectiveness, with some customers feeling that staff are poorly trained.
LM
Leroy Moore
Dec 19, 2025
4.0
First I'll say I'm a longtime regular customer service is always great & the food is well prepared.. This evening I was surprised to see the cook not wearing gloves while dropping burgers on the grill & with a bandaid on one hand 😏 !!! I'm sure survesafe recommends something different ..
I'm sure someone will look into it..
TH
Todd H
Dec 18, 2025
5.0
Super friendly crew here!
EE
Emmanuel
Dec 11, 2025
1.0
Terrible customer service. The employees were rude and refused to serve me in the drive-through even though it’s posted as open until 1 AM. They also closed and locked the doors well before closing time.
JJ
JW JW
Dec 8, 2025
1.0
The lady at the window extremely rude and unpleasant she has braids in her hair didn't get name about 25 min to get nuggets forget drinks and condiments.
II
ItsCrystalJt
Dec 7, 2025
1.0
It took over 30 mins to get my food and at first they said since they short staff they not taking no more orders but I said I already paid online so she said pull over. Ain’t no way it take 30 mins for nuggets and fries fr. Do better and hire staff at night!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Hull Street Rd, Midlothian?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Midlothian, VA?
Yes, delivery may be available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment options are accepted at Wendy's on Hull Street Rd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's offer a drive-thru service?
Yes, Wendy's offers a drive-thru service available every day from 6:30 AM to 1:00 AM.
How can I provide feedback about my experience at this Wendy's location?
You can reach out to Wendy's Customer Care via their Contact page or call (804) 276-0236. Additionally, you can complete the Wendy’s Customer Satisfaction Survey using your receipt details.
Where can I find the menu and pricing for Wendy's at 10400 Hull Street Rd?
Menu and pricing details are available online at https://menu.wendys.com/ and prices may vary slightly by location.
Are there other dining options near Wendy's on Hull Street Rd in Midlothian?
Yes, nearby dining includes Ruby Tuesday, Shooters sports bar and grill, Dunkin', and Little Caesars Pizza, offering a variety of food choices in walking or short driving distance.
What nearby services can customers visit before or after dining at Wendy's?
Nearby services include TAC-Solutions vocational school, Bob Moates Sport Shop for hunting supplies, Car Pool Car Wash, and several hotels like Super 8 and Hampton Inn for travelers.
Are there automotive service centers near Wendy's on Hull Street Rd?
Yes, nearby automotive services include "A" Auto Body Shop, Alex's Tire Depot and Road Service, AAMCO Transmissions, and The tire depot for repair and maintenance needs.