Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, causing frustration among customers.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold, stale, or poorly prepared items.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
JM
James Murphy
Nov 4, 2025
3.0
I think they were training today so ... it definitely could have been better
LJ
Libby Jenkins
Oct 30, 2025
5.0
literally such kind staff and so quick with good service. the lady taking orders in drive thru was truly such a sweet woman and made an amazing frosty, and took time to answer my questions on the menu. i never really write reviews, but after a long day, they truly were such a delight.
DW
Deb Woodson
Oct 27, 2025
1.0
We picked up an order from this location which was supposed to be a brownie frosty and a brownie oreo frosty and they gave us 2 plan Vanilla frosties. When we told them the frosties were wrong the girl at the windows got rude and said she gave us what was ordered then shut the windows. Have no plans to ever visit this location again
HM
Hailey Melfie
Oct 25, 2025
1.0
Missing 10 piece nuggets, receipt, straws, and utensils. We also waited 15 minutes for our food… everything was cold and the sweet tea was extremely soured.
I hate to leave bad reviews, but everything went wrong with our order.
CT
Cheyenne Tejeda
Oct 18, 2025
1.0
Worst service ever received. Employees having headphones on during there shift not listening for what we needed. Had to wait 15 minutes for an item in my bag since the guy working the window didn’t have a care for the world until my husband walked up to the window and said something. Very rude and disrespectful
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Midlothian, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Midlothian, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 276-0236.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hull St Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Midlothian, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Hull Street Rd, Midlothian?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Midlothian, VA?
Yes, delivery may be available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment options are accepted at Wendy's on Hull Street Rd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's offer a drive-thru service?
Yes, Wendy's offers a drive-thru service available every day from 6:30 AM to 1:00 AM.
How can I provide feedback about my experience at this Wendy's location?
You can reach out to Wendy's Customer Care via their Contact page or call (804) 276-0236. Additionally, you can complete the Wendy’s Customer Satisfaction Survey using your receipt details.
Where can I find the menu and pricing for Wendy's at 10400 Hull Street Rd?
Menu and pricing details are available online at https://menu.wendys.com/ and prices may vary slightly by location.
Are there other dining options near Wendy's on Hull Street Rd in Midlothian?
Yes, nearby dining includes Ruby Tuesday, Shooters sports bar and grill, Dunkin', and Little Caesars Pizza, offering a variety of food choices in walking or short driving distance.
What nearby services can customers visit before or after dining at Wendy's?
Nearby services include TAC-Solutions vocational school, Bob Moates Sport Shop for hunting supplies, Car Pool Car Wash, and several hotels like Super 8 and Hampton Inn for travelers.
Are there automotive service centers near Wendy's on Hull Street Rd?
Yes, nearby automotive services include "A" Auto Body Shop, Alex's Tire Depot and Road Service, AAMCO Transmissions, and The tire depot for repair and maintenance needs.