Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13640 Hull Street Road in Midlothian. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and attitude from employees.
Order Accuracy
A significant number of customers reported consistent issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many customers complained about cold food, poorly prepared items, and a lack of attention to detail in food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with pests.
Mixed Experiences
While some customers had positive experiences with quick service and friendly staff, these were often overshadowed by negative feedback regarding order accuracy and service.
WM
will mundie
Nov 1, 2025
1.0
Placed order in app at 11pm. In drive through for an hour Get to screen/speaker at 1148, get recording they’re closed even though still taking and serving customers. Get to window, see my food on counter. Nobody comes to window. They turn off lights at 1158pm. Will not refund. I’m to to go back to location to get meal replaced. Location is 40 minutes away. Horrible service. Horrible response.
CB
Claire Bear
Oct 11, 2025
1.0
Tried to go through the drive thru, my friend literally just laughed in the car and she told us to go somewhere else? Unbelievably rude and unprofessional. Cannot believe people like that are allowed to work there.
LS
Lexy S
Oct 7, 2025
1.0
This location NEVER gets my order right anymore. And I don't order customized items, I just order them as they are SUPPOSED to come. Grande Nachos ordered straight off the menu, got home and there's no sour cream, no guac, no pico, no shredded cheese. Just the chips, meat, and cheese sauce. Literally like more than half of what I paid for is not here. Side of guac for over a dollar? It's a tiny cup, less than half full. Last time, my Nachos Bell Grande didn't have sour cream or pico, and I didn't even get the (half portion) of guac that I ordered and paid for. People keep telling me to stop going there, but I just keep giving them chances. I admit - it makes me the stupid one.
CM
Chris “CAM” M
Sep 17, 2025
5.0
Little slow but it was ok.
JV
James Vance
Sep 5, 2025
1.0
Absolute trash…it’s fast food so there’s not much of an expectation to begin with. When we pulled up tonight we were informed they were out of everything except for beef…they said we are out of chicken, steak, etc…crazy that whoever said that doesn’t know that steak and beef are the same thing. I understand you may not be Gordon Ramsey but come on, seriously?? Then as we were being told they were out of everything some guy came on the speaker as a second voice to loudly and rudely reiterate what we were being told. We ordered 3 crunchy ground beef tacos, a classic stacker, and a soft taco. When we pulled up tonight the drive-thru we saw what I can only describe as sheer pandemonium. Employees running around nobody knows what’s going on. We asked to speak to the guy who was rude in the speaker. Only one guy approached who looks like he just rolled out of bed. Rude as hell, and nobody knows what’s going on. Great job Taco Bell…you have achieved the status of absolute trash in every way possible. By the way they messed up our whole order absolutely nothing was right. No point in ever going back great job y’all!
What are the regular operating hours for this Taco Bell location?
This Taco Bell is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does this Taco Bell offer drive-through service?
Yes, the Taco Bell at 13640 Hull Street Road has a drive-through open during regular hours.
Can I order food online from this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery from this location.
What payment methods are accepted at this Taco Bell?
This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
Is this Taco Bell location family-friendly and accommodating to children?
Yes, it welcomes families and children and offers dine-in seating.
What types of food can I expect at this Taco Bell?
They serve tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides, including Dollar Cravings and vegetarian options.
Which nearby fitness centers can I visit before or after dining at this Taco Bell?
You can visit Gold’s Gym Richmond, VA (Swift Creek), Gold’s Gym, Compel Fitness, or Snap Fitness, all located near this Taco Bell for your fitness needs.
Are there dessert options near this Taco Bell for a sweet treat after your meal?
Nearby dessert spots include Crumbl - Hull Street and Crumbl Cookies, perfect for indulging after your Taco Bell meal.
Is there a hotel nearby if I am traveling and want to stay close to this Taco Bell?
Yes, Sleep Inn & Suites Harbour Pointe is nearby, providing convenient accommodation close to this Taco Bell.
What other dining options are available near this Taco Bell?
Close dining alternatives include Arby’s, Yamato Japanese Steakhouse, Beef O'Brady’s, and Little Caesars Pizza for a variety of tastes.