Papa Johns Pizza

Reviews

• EE

  Eric Earley

  Oct 27, 2025
  2.0
  One of the worst pizzas I've ever had & it was just an extra large plain cheese pizza with extra cheese... Over half had little sauce/cheese while other part had extra sauce/cheese... The only good thing was the driver was great & got it to me on time... I live in DC & I'm late with review cause I was/still watching brother's house/dogs who live in Midlothian, VA while he/family ran in the Marine Corps Marathon in DC where I currently live... Also here to check on Mom who is residing at Lucy Corr under hospice care...
• SJ

  Steve Jones

  Sep 26, 2025
  1.0
  The one thing this location has going for them is they are consistent. Consistently rude, slow, and the under cook the pizzas - even when you select well done in the app. Finally, when you arrive to pick up your pizza bring a bell - they absolutely ignore you standing at the counter. Usually go to the Papa John’s in Powhatan, but I was forced to go to this one today and I regret it. Today, like many times before, I stood there for 5 minutes while the workers did their best to not make eye contact. I could go on, but you get the picture. I’m going to eat my cold and under cooked pizza.
• EE

  EJ

  Sep 21, 2025
  2.0
  I have worked in food service for ten years, so I don't leave this review to be harsh, as I know how stressful the job can be. At the same time, I also know how valuable feedback is, which is why I'm sharing mine. Tonight, I ordered online from this Papa John's and requested toppings only on the left half of my pizza, leaving the right half plain cheese. When I picked it up, not only were there very few toppings, but they were scattered across both sides of the pizza, and the pizza hadn't even been sliced. When I entered the restaurant, I also noticed that the staff seemed extremely overworked and overwhelmed. Without anyone dedicated to the front, walk-in and carryout customers often go unacknowledged. There also doesn't seem to be a streamlined system for pickup orders, leaving the kitchen staff in chaos trying to sort everything out. On top of that, there are no heat lamps for pickup orders, so if you arrive a little late, your pizza is cold. The pizza itself was still delicious, but I do hope these issues can be improved for a smoother customer experience in the future.
• TK

  Timothy Kuhn

  Aug 23, 2025
  5.0
  Pizza was delivered promptly. It was tasty, fresh and hot. Delivery driver was great. Five-star experience!

Frequently Asked Questions About Papa Johns Pizza