Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Midlothian is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
374 reviews
5 stars
165
4 stars
71
3 stars
37
2 stars
29
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, including rude staff and long wait times.
Food Quality
While many customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and inconsistent quality.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and the overall dining area.
Atmosphere
The location is generally described as nice and modern, but some customers noted it could be cleaner and more organized.
Order Accuracy
A recurring theme is the frequent mix-ups with orders, leading to customer frustration and dissatisfaction.
- JMJwan MohammedaliOct 30, 20255.0Fresh coffee always , very attentive customer service
- MBMarci BradburyOct 17, 20255.0Love, love love the food! Friendly service and convenient seating. Never disappoints!
- ESE StoneSep 24, 20251.0This Panera location is beyond unacceptable. I placed an order through the Panera app, received my confirmation email, and even have the order details clearly showing the correct store (Westchester Commons in Midlothian). When I arrived, the manager immediately insisted my order wasn’t there. I showed him my receipt on the app and my email confirmation, but he flat-out refused to even look at it. Instead of doing his job and trying to help, he was dismissive, hostile, and treated me with open disrespect. When I pressed the issue, he actually threatened to call the police on me — over a prepaid food order. I told him to go ahead and call, and surprise, he didn’t. Instead, they kicked me out of the store. The way I was treated as a woman made this experience even worse. My spouse received at least minimal acknowledgment, but when I tried to advocate for myself, I was met with outright hostility. The sexism and discrimination were blatant. Customer service later gave me a credit, but that doesn’t erase how this manager behaved. If the person running the store’s first instinct is to throw a paying customer out and threaten police instead of simply checking an email and resolving the problem, that’s a huge red flag. Rude, unprofessional, discriminatory, and cowardly. I will never step foot in a Panera again.
- EMEmily MazeSep 21, 20255.0Mel is my favorite worker, she is always so nice and helpful to me as well as everyone there!
- RRR J RedstromAug 31, 20255.0Quick, quality, fresh, delicious.
Frequently Asked Questions About Panera Bread
Does Panera Bread Midlothian accept reservations?
No, Panera Bread Midlothian does not accept reservations.
What are the opening hours of Panera Bread Midlothian?
Panera Bread Midlothian is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Midlothian offer delivery and drive-thru services?
Yes, Panera Bread Midlothian offers delivery and has a drive-thru service available.
What payment methods are accepted at Panera Bread Midlothian?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order online from Panera Bread Midlothian?
Yes, you can order online via their website or the Panera Bread app for quick pickup or delivery.
What types of meals are served at Panera Bread Midlothian?
They serve breakfast, brunch, lunch, and dinner meals.
What are some popular menu specialities at Panera Bread Midlothian?
Popular specialities include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can I visit before or after dining at Panera Bread Midlothian?
You can visit Westchester Commons shopping center for shopping or enjoy a workout at Gold's Gym or Club Pilates nearby.
Are there other dining options near Panera Bread Midlothian?
Yes, nearby dining options include Which Wich Superior Sandwiches, Palermo Trattoria Pizzeria, Chick-fil-A, Burger King, Starbucks, and McAlister's Deli.
What nearby services are available close to Panera Bread Midlothian?
Nearby services include Wells Fargo Advisors, WELLS FARGO BANK, Verizon mobile phone store, Hair by Carrie Emerson beauty salon, and Bank of America ATM.