Outback Steakhouse

4.0
1527 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Midlothian at the corner of Hull Street and Chital Drive.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6821 Chital Drive, Midlothian, VA
23112, United States

Hours

Reviews

4.0
1,527 reviews
5 stars
776
4 stars
352
3 stars
167
2 stars
85
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported long waits and inattentive service.

Food Quality

Food quality was inconsistent, with several customers noting cold or improperly cooked meals, while others enjoyed hot and flavorful dishes.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in restrooms and dining areas, affecting overall dining experience.

Wait Times

Customers frequently mentioned long wait times for seating and food, even during off-peak hours, leading to frustration.

Management Response

Some customers expressed dissatisfaction with management's handling of complaints and overall restaurant operations.
  • MM
    Michael Mitchell
    2 days ago
    2.0
    Steak was not cook right. Outback had fallen off!
  • OJ
    Orlon Jackson
    Nov 13, 2025
    4.0
    They should of had more staff for veterans day. The promotion was great for Vets tho.
  • JJ
    Jazz
    Nov 8, 2025
    1.0
    Very bad customer service i’ve experienced for the first time ever in all the times I’ve dined in here. The waitress name is Rosemary. She acted as if we did not exist the whole time. Never asked if we needed anything. Kept walking past our table until we finally called out to her. We ended up getting our food to go because she completely ruined our mood. At this point idk if we will ever come back because of her terrible customer service! & she did not apologize.
  • GK
    Gayle Knapp
    Nov 4, 2025
    5.0
    You can not beat their $14.99 special. Salad or soup, choice of 7oz sirloin, chicken or coconut shrimp, side & a dessert. Our meal was perfectly paced & served hot & fresh. Anjel or server was very attentive! We will be back.
  • LB
    Laurie Barron
    Oct 18, 2025
    1.0
    We arrived at Five o'clock on a Saturday we were seated immediately there where maybe 12 other tables seated, we ordered drinks and appetizers mushrooms and wings asked for a large ranch for the wings instead of the blue cheese, appetizers arrive I could tell just by looking at them the the oil in the deep frier had not been changed or cleaned for a few days and instead of the large ranch we asked for we got a small bowl of blue cheese no problem I can ask again for ranch ordered our food four steaks and sides 45 minutes later the food comes one is so cold I swear it was in the fridge non of the steaks where cooked as requested, one steak was raw I mean raw one steak was so over done my dog wouldn't even it it and he eats his own crap, the waiter offered to refire everything we said okay a half an hour later we left with no food and starving the most terrible service I have ever had

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.