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Outback Steakhouse

4.0
(1538 reviews)

Business Details

6821 Chital Drive, Midlothian, VA
23112, United States
(804) 739-9880
https://locations.outback.com/virginia/midlothian/6821-chital-drive

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Midlothian at the corner of Hull Street and Chital Drive.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6821 Chital Drive, Midlothian, VA
23112, United States

Hours

Reviews

4.0
1,538 reviews
5 stars
783
4 stars
351
3 stars
168
2 stars
85
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported poor service and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, overcooked, or poorly presented dishes.

Cleanliness

Several reviews noted cleanliness issues, particularly in restrooms and with food presentation.

Staffing Issues

Many customers expressed frustration over understaffing, leading to delays in service and food preparation.

Positive Experiences

Despite the negatives, there were numerous positive reviews highlighting excellent service from specific staff members and enjoyable meals.
  • JK
    John Kennedy
    4 days ago
    1.0
    Won’t be back. Ordered two steaks- one medium, one medium well. The medium came out blue and wasn’t even cooked and the medium well was rare. Sent them back and 7 minutes later they came out and the medium steak was now up to rare and the medium well was now well done. Refused to send back to the kitchen a second time and said I will take home to cook myself. On top of that, the Restaurant is not clean. When we were seated we pointed out to the waitress that there was a crayon and a French fry in the middle of the floor. We notice these things with an 88 year old with a walker. They were never picked up. Several waitresses walked by them, hostess walked by them and bus boy walked by them. Pretty sad.
  • AC
    Anthony Cardinal
    Feb 23, 2026
    1.0
    Beware. Almost all steak meals are ~30$ and you are not getting anything quality enough to justify that price. Do not get the steak Sammie either. Youll get 3 little shavings of steak smothered with wet onions. Your better off going to the city and getting a real meal. The nerve these people have.
  • CG
    Caitlin “KitKat” Gramm
    Feb 21, 2026
    1.0
    I Was a walk in. I was told they were short staffed and that it would be at least a 10 minute wait for a table ........they weren't packed, it wasn't lunch rush, their were plenty of tables and the hostess said they only had 2 servers working. Although I didn't see any servers on the floor or attending to guests, and most of their guests seemed to seated and served or done already. I didn't stay. I've been a hostess, a waiter and a manager before........there's no reason whatsoever the hostess couldn't have sat us, gave us menus, and taken drink orders.......& as far as I know the servers don't have to garnish their own plates, so not seeing anyone actually attending to guests was unacceptable because the hostess made them seem overbooked and understaffed and like she was incapable of helping extend service or offer hospitality. Definitely not aiming to strive for customer satisfaction and they don't excel in hospitality. As a food industry worker myself, I was not impressed and highly disappointed. They seemed way too overwhelmed for an under performing restaurant..... With a lack of customers and a lack of staff It's actually physically doing anything.
  • BH
    Brody Holswade
    Feb 19, 2026
    5.0
    Absolutely fantastic valentine's dinner with my woman enjoyed ourselves and food was delicious it was a bit packed with was expected on valentines but they made sure to take care of us definitely will be back
  • SM
    Shannon Morris
    Feb 15, 2026
    1.0
    The place is a disorganized mess that is dirty, servers are struggling to accommodate more than 2 tables. Cursing, management is rude and even shouted out that he had no idea how to make cocktails and that it wasn’t even his store. Kitchen is clearly visible and unsanitary. I don’t understand how this place is still open. Do better.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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