Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Midlothian at the corner of Hull Street and Chital Drive.
Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported poor service and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, overcooked, or poorly presented dishes.
Cleanliness
Several reviews noted cleanliness issues, particularly in restrooms and with food presentation.
Staffing Issues
Many customers expressed frustration over understaffing, leading to delays in service and food preparation.
Positive Experiences
Despite the negatives, there were numerous positive reviews highlighting excellent service from specific staff members and enjoyable meals.
JK
John Kennedy
4 days ago
1.0
Won’t be back. Ordered two steaks- one medium, one medium well. The medium came out blue and wasn’t even cooked and the medium well was rare. Sent them back and 7 minutes later they came out and the medium steak was now up to rare and the medium well was now well done. Refused to send back to the kitchen a second time and said I will take home to cook myself. On top of that, the Restaurant is not clean. When we were seated we pointed out to the waitress that there was a crayon and a French fry in the middle of the floor. We notice these things with an 88 year old with a walker. They were never picked up. Several waitresses walked by them, hostess walked by them and bus boy walked by them. Pretty sad.
AC
Anthony Cardinal
Feb 23, 2026
1.0
Beware.
Almost all steak meals are ~30$ and you are not getting anything quality enough to justify that price.
Do not get the steak Sammie either. Youll get 3 little shavings of steak smothered with wet onions.
Your better off going to the city and getting a real meal. The nerve these people have.
CG
Caitlin “KitKat” Gramm
Feb 21, 2026
1.0
I Was a walk in. I was told they were short staffed and that it would be at least a 10 minute wait for a table ........they weren't packed, it wasn't lunch rush, their were plenty of tables and the hostess said they only had 2 servers working. Although I didn't see any servers on the floor or attending to guests, and most of their guests seemed to seated and served or done already.
I didn't stay. I've been a hostess, a waiter and a manager before........there's no reason whatsoever the hostess couldn't have sat us, gave us menus, and taken drink orders.......& as far as I know the servers don't have to garnish their own plates, so not seeing anyone actually attending to guests was unacceptable because the hostess made them seem overbooked and understaffed and like she was incapable of helping extend service or offer hospitality.
Definitely not aiming to strive for customer satisfaction and they don't excel in hospitality.
As a food industry worker myself, I was not impressed and highly disappointed. They seemed way too overwhelmed for an under performing restaurant..... With a lack of customers and a lack of staff It's actually physically doing anything.
BH
Brody Holswade
Feb 19, 2026
5.0
Absolutely fantastic valentine's dinner with my woman enjoyed ourselves and food was delicious it was a bit packed with was expected on valentines but they made sure to take care of us definitely will be back
SM
Shannon Morris
Feb 15, 2026
1.0
The place is a disorganized mess that is dirty, servers are struggling to accommodate more than 2 tables. Cursing, management is rude and even shouted out that he had no idea how to make cocktails and that it wasn’t even his store. Kitchen is clearly visible and unsanitary. I don’t understand how this place is still open. Do better.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What is the address of Outback Steakhouse in Midlothian?
Outback Steakhouse is located at 6821 Chital Drive, Midlothian, VA 23112.
What are the operating hours of Outback Steakhouse in Midlothian?
Outback Steakhouse is open Monday to Thursday from 3:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Outback Steakhouse offer?
Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery options.
Can I order Outback Steakhouse food online for delivery or pickup?
Yes, you can place your order online at https://www.outback.com/order/menu/midlothian.
What payment options are accepted at Outback Steakhouse Midlothian?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
What is the dress code for dining at Outback Steakhouse in Midlothian?
The dress code is casual.
Does Outback Steakhouse accommodate customers with dietary restrictions such as gluten intolerance?
Yes, Outback offers a gluten-free menu. You can view it online at https://www.outback.com/nutrition/gluten-free.
What nearby places can I visit before or after dining at Outback Steakhouse Midlothian?
Nearby, you can visit South Beach House for additional dining and bar options, Baskin-Robbins for ice cream and smoothies, or Dunkin' for coffee and donuts.
Are there healthcare services close to Outback Steakhouse Midlothian?
Yes, there are several nearby medical facilities including Physicians of Family Medicine, Bogale Jima, MD, and Radiance Family Dentistry.
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