Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in restrooms and food preparation areas.
LC
Lynn Cipher
3 days ago
1.0
I loved the food, would come here again
KS
Kerrie Steer
6 days ago
5.0
Great hot food and nice customer service.
SS
Stephanie S.
Dec 20, 2025
1.0
Dunno how you forget egg on a bacon egg and cheese biscuit. Went inside to get it so figured i didn't have to double check my one sandwich and 2 hash browns.
ED
Emily Daly
Dec 16, 2025
1.0
I can’t give any information on my experience because there wasn’t one. I placed the order on the app and got to the location with in 10 minutes(arriving at 11; they close at 12). I sat at the drive thru speaker for about 5 minutes before another customer drove up next to me to tell me they were apparently closed (he had to drive up to the window for anyone to tell him that). This has happened to me a few times at different locations in the area. I am done with mcdonald’s.
CC
Chau Cao
Dec 5, 2025
5.0
Good food good service. Everything you would expect from a McDonald's. Nothing fancy but it's fast and convenient. My wife was craving a burger and chicken strips one night and we came late night.
What are the regular hours of operation for this McDonald's location?
This McDonald's in Midlothian, VA is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery service is available from 5:00 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
Can I use the drive-thru at this McDonald's? If so, what are the drive-thru hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there an app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 13011 Hull St, Midlothian, VA 23112, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Kid to Kid Midlothian thrift store, Splash In car wash and gas station, and Shell gas station convenience store.
Are there nearby coffee shops close to this McDonald's?
Yes, Starbucks and Tropical Smoothie Cafe are nearby options for coffee and smoothies.
What nearby amenities are available for errands when visiting this McDonald's?
Nearby amenities include CVS Pharmacy, Target Store Richmond-Brandermill for groceries and shopping, and Banfield Pet Hospital for veterinary services.