Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,204 reviews
5 stars
438
4 stars
248
3 stars
219
2 stars
91
1 star
208
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly and courteous, with specific mentions of employees going above and beyond.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.
Service Speed
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times.
Food Quality
Feedback on food quality was varied, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the kitchen and dining areas, affecting overall customer experience.
- JJJay JonesNov 6, 20254.0It's OK the drive threw is quick ...and if you oder and it's not a good like 20 percent tip ...your food well be very slow to get to you
- TGTwiztid GhoztNov 1, 20255.0Great music, the management was awesome
- AJAlexis JohnsonOct 28, 20255.0I just wanted to say that Nicole (unsure of how to spell her name) was a very kind and considerate employee. She told us to have a safe night and I was truly touched. Although that may seem like it was minor, it really made my evening. You don’t usually meet people like her with a sweet spirit at a Fast Food restaurant…she went above and beyond for my mother and myself. I believe that she deserves recognition.The best part of it all was that she served us with a smile.😊
- BMBobby MooreOct 4, 20251.0Went through the drive through and the guy working the drink machine stood over it scratching his dreadlocks while filling my drink….. completely unacceptable.
- JCjung choiSep 22, 20255.0Workers are so nice and patient!
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Saturday from 5:00 AM to 11:30 PM, and on Sunday from 6:00 AM to 11:30 PM.
Does this McDonald's have drive-thru service, and what are its hours?
Yes, the drive-thru is open Monday through Saturday from 5:00 AM to midnight and Sunday from 6:00 AM to midnight.
What types of services does this McDonald's offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 13170 Midlothian Turnpike, Midlothian, VA 23113, USA.
How can I order food online from this McDonald's?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What are the operating hours for dine-in at this McDonald's?
The restaurant is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 6:00 AM to 11:00 PM.
Are there any nearby banks if I need to withdraw cash before visiting?
Yes, nearby banks include First Citizens Bank and C&F Bank, both providing ATM services which might be convenient before your visit.
Is there a pharmacy close to this McDonald's for any health needs?
CVS Pharmacy and MinuteClinic at CVS are nearby and offer pharmacy and healthcare services, useful if you need medication or health consultations before or after your meal.
What nearby places can provide entertainment or shopping before or after visiting McDonald's?
Nearby, you can visit Redbox for video rentals, Village Marketplace Shopping Center for various retail stores, Banner’s Hallmark Shop for gifts, or The Lazy Daisy gift shop for unique finds.