Brand Certified
McDonald's
3.5(1228 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13170 Midlothian Tpke, Midlothian, VA
23113, United States
Certified by McDonald's • Mar 01, 2026
(804) 464-2850
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,228 reviews
5 stars
446
4 stars
252
3 stars
220
2 stars
93
1 star
217
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude behavior and poor service.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, with long wait times reported at both drive-thru and in-store.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, though some noted hot and fresh food on occasion.
- BDBob DustFeb 21, 20261.0The last 5 times I went there they got the order wrong even when I asked them to check it. I'm not going back. Terrible service and cold fries
- LHLiam HoustonFeb 8, 20263.0average McDonalds, gotten better over the years
- LHLisa HarpFeb 2, 20265.0I live nearby this McDonald’s and drive-through every once in a while, and the drive-through service is always fast and accurate.
- LFLeah FranklinJan 24, 20261.0I ordered a breakfast sandwich at 6:50 am and when I got to work I took a couple of bites and found a long piece of hair. I was so disgusting. I don't live in the area so I tried calling multiple times, but no one answered. This is terrible customer service!!
- KBKate BooneJan 19, 20265.0Best mcdonalds around hands down! They never mess up an order and the food is always hot! Love this place, thank you to the awesome mcdonalds employees who always make eating here such a delightful experience!! 💪👍
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website