McDonald's

3.3
1296 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10201 Hull St Rd, Midlothian, VA
23112, United States

Hours

Reviews

3.3
1,296 reviews
5 stars
386
4 stars
271
3 stars
218
2 stars
130
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect or incomplete orders.

Cleanliness

Several customers praised the cleanliness of the restaurant, particularly the bathrooms.

Slow Service

Numerous reviews mentioned slow service, especially during peak hours, with long wait times in both drive-thru and inside.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • DE
    Daniel Eberth
    1 day ago
    1.0
    This location sucks every single time especially if you do curbside they will make you wait 20 minutes even for ONE drink before you get frustrated enough to go into the drive thru ti get it and magically its ready. Lazy overpaid staff who want equal pay but cant even do the work to walk 20 feet to curbside.
  • CT
    Catherine Thrift
    3 days ago
    1.0
    Ordered curbside on the app. No food was ever brought out. Went inside and never received order. No one works the front counter. Was able to speak briefly to two employees to ask about the order, but we ended up leaving after 30 minutes of waiting. There were 7-8 others waiting in lobby with us entire time all with online orders and no food.
  • JW
    James Willis
    5 days ago
    1.0
    Please corporate if you are reading this…. Please replace the manager here and fire half of the staff. Half the time the food is not cooked all the way through, missing items, very rude staff, and very very slow. They are joking in the back more than cooking/ serving food. You have to yell to get someone’s attention at the front. Corporate needs to do a clean out at this store NOW! It’s disgraceful and insulting. And quite frankly it’s sad y’all are okay with them collecting a paycheck and potentially poisoning us with undercooked food. Maybe I should call the health dept. maybe that will get your attention.
  • CH
    Charles Harris
    5 days ago
    1.0
    Horrible experience. Did a mobile order and when I went to pickup my order there was nobody at the 1st window that I was told to pull up to and they didn't bag up my whole order sso I had to go back up there to get the rest of my order. When I showed up I sat at the microphone for 5 minutes and nobody came over the speaker so I pulled up to see an employee with an earbud in his ear and the manager was disrespectful. The second window attendant pulled out his phone and turned his back to me. I won't be returning to this location.
  • SC
    Sarah Christman
    Jan 5, 2026
    5.0
    I stop by occasionally on my way to work. The early morning staff is so friendly for it being 6/7 am. It is the little things that set the tone for how to start a day and they do great.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 10201 Hull St Rd, Midlothian, VA?

The McDonald's at 10201 Hull St Rd is open from 5:00 AM to 11:00 PM Monday through Wednesday, 6:00 AM to 11:00 PM on Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.

What are the drive-through hours for this McDonald's location?

Drive-through hours are 5:00 AM to 11:00 PM Monday, Tuesday and Thursday; 4:00 AM to 11:00 PM Wednesday and Sunday; and 24 hours on Friday and Saturday.