Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,278 reviews
5 stars
376
4 stars
270
3 stars
218
2 stars
129
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during busy hours.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items, including undercooked eggs and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the location, particularly the bathrooms, while others noted issues with food preparation areas.
Management Problems
Several reviews highlighted poor management practices, including inadequate staff training and unprofessional behavior from management.
Customer Experience
While some customers had positive experiences with friendly staff and quick service, many expressed frustration over repeated issues, leading to a reluctance to return.
- BKBailey King2 days ago1.0I ordered on the app for delivery and when I received my food, I was missing items. I tried calling the store no response like the phone was disconnected. My dasher went back to get the rest of my food and was told that they won’t be giving it to her bc it was all in the one bag. I was missing a happy meal and 2 drinks. There was no way for all the food and drinks to fit into one bag! DO NOT ORDER AT THIS STORE
- JWjoslin wrightNov 4, 20251.0This McDonald’s is horrible customer service is poor they don’t answer the phone they never have your order correct every time we order there is something missing from the bag we ordered for the kids they gave us these big bags with no happy meals one sandwich no straws I do not recommend at all
- MMMelOct 26, 20255.0I'm from germany, been in the US the first time and my husband took me there to see the American version of our sad german McDonald's lol.. Maaaan that was really different lmao
- AAAndreaOct 18, 20251.0I pulled into the drive thru at 10:59am, behind a car that was going 1mph in the parking lot. When I got to the drive thru the breakfast menu was still posted and I asked for a #3 meal. They switched the menu over at I was specifying my drink and when I said I'm not ordering from the lunch menu, the worker says "I'm sorry but you can only order lunch now.". I explained to him that I pulled up at 10:59 and the breakfast menu was still displayed when I started my order. He refused to allow me to place my order for breakfast and then to make the situation even more infuriating, I couldn't leave the drive thru because I was such in between cars. Do better MacDonald's. Something as simple as understanding that a customer was in the middle of ordering their breakfast and showing a little courtesy to allow them to finish their order before you cut off breakfast, goes a long way. I won't be going back to that MacDonald's again.
- CCCamellia CoxSep 30, 20251.0I had a doordash order this morning. Not only did McDonald's give the door dash employee two wrong drinks, but told her to wait in overflow drive thru just to tell her they gave my order away and they will not be remaking my order since breakfast was order. She waited 30 minutes passed the breakfast cut off time and was in communication with me. Do better McDonald's or remove yourself from the doordash platform.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 10201 Hull St Rd, Midlothian, VA?
The McDonald's at 10201 Hull St Rd is open from 5:00 AM to 11:00 PM Monday through Wednesday, 6:00 AM to 11:00 PM on Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.
What are the drive-through hours for this McDonald's location?
Drive-through hours are 5:00 AM to 11:00 PM Monday, Tuesday and Thursday; 4:00 AM to 11:00 PM Wednesday and Sunday; and 24 hours on Friday and Saturday.
Can I order McDonald's food delivery from this location all week?
Yes, delivery is available every day. Hours are typically 5:00 AM to 11:30 PM Monday to Wednesday and Sunday, and 24 hours Thursday to Saturday.
What delivery and pickup services does McDonald's offer at this location?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or via the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What other fast food restaurants are nearby this McDonald's?
Nearby fast food options include Taco Bell, KFC, Hardee's, and Little Caesars Pizza, providing a variety of choices for customers in the area.
Are there coffee shops near this McDonald's for a quick drink before or after your meal?
Yes, 7 Brew Coffee and Starbucks are nearby, perfect for grabbing a coffee or smoothie before or after your visit to McDonald's.
What local attractions can I visit near McDonald's at 10201 Hull St Rd?
You can enjoy Rockwood Golf Park nearby for some outdoor fun or visit The ARTS gallery for arts and entertainment.