Five Guys

4.4
817 reviews
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Business Details

12413 Tennessee Plaza, Midlothian, VA
23112, United States
(804) 332-5048
https://restaurants.fiveguys.com/12413-tennessee-plaza
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12413 Tennessee Plaza in Midlothian is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12413 Tennessee Plaza, Midlothian, VA
23112, United States

Hours

Reviews

4.4
817 reviews
5 stars
522
4 stars
182
3 stars
50
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, although some noted issues with soggy fries and inconsistent preparation.

Service

Many reviews highlighted friendly and attentive staff, though there were some complaints about rudeness and poor customer service experiences.

Cleanliness

The establishment is frequently described as clean, with customers appreciating the cleanliness of the dining area and restrooms.

Pricing

Numerous customers expressed concerns about the high prices, with many feeling that the cost does not match the value of the food.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers reporting mistakes in their orders, while others noted that their orders were prepared correctly.
  • IJ
    Iris Jaye
    Nov 14, 2025
    5.0
    The cheeseburgers were great and the fries were perfection. I had a strawberry shake and I was not disappointed. Overall a 9.5.
  • BK
    Boog Ketelsen
    Nov 13, 2025
    5.0
    Cashier was precise. Meal was prompt but did forget my drink it was retrieved shortly after. All of the meal was hot and made as expected except wilted lettuce on burger. All in all it was good 👍🏻
  • SJ
    Suzanne J
    Oct 26, 2025
    5.0
    Had the best burgers snd crispiest fries tonight! Everything hot and fresh, as usual. If you like your fries crispy like we do, ask for extra crispy.😉
  • BT
    Brittany Thompson
    Oct 24, 2025
    5.0
    We went for lunch today. The staff was so nice! The food was delish and the place was so clean!! Had to leave a great review 🫶🏻
  • MN
    Mark Nichols
    Oct 23, 2025
    5.0
    Great burgers and fries. I tried the hotdog for the first time and it was great.
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.