Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Midlothian, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude interactions and poor service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and items being out of stock, leading to customer frustration.
Cleanliness and Maintenance
Several customers noted cleanliness issues and equipment failures, such as broken ice and coffee machines.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, contributing to dissatisfaction.
Product Quality
There were complaints about stale donuts and poorly made drinks, contrasting with some positive mentions of fresh items.
WR
Wendy Rollins
Jan 18, 2026
5.0
Dunking does not disappoint!
DP
Divya Patel
Jan 4, 2026
1.0
I ordered hot chocolate and it’s test like water I don’t like it
LL
Laila
Dec 21, 2025
1.0
I had the most disrespectful encounter with a lady named Ebony, from the minute I pulled into the drive through there was zero customer service and she yelled at me as I kindly asked if I could have the creamer on the side, instead of politely saying no she starting screaming and made me feel extremely uncomfortable, I know many other people who go to Dunkin and have the same encounter with this worker which has made people stop going.
MJ
Michael Jagielski
Nov 23, 2025
4.0
I stopped by this Dunkin recently and it’s honestly pretty solid. The food tastes fresh enough and the staff has always been friendly, like they actually seem to care. I appreciate that, especially first thing in the morning when everyone’s half awake.
There are times when things move a little slower than you’d expect, and every now and then my order isn’t exactly what I asked for. Nothing dramatic, just small mix ups that make you double check the bag before you leave. I guess that’s the only thing that keeps it from being great instead of just good.
Still, I’d go back without thinking twice. It’s a decent spot if you’re nearby, just give your order a quick glance and you’ll be fine.
RT
roselina taraky
Oct 11, 2025
1.0
This particular location has had their ice machine broken for over three months… It’s frustrating because this is the closest one to my house. When I asked the representative, who worked there how come it’s been broken for so long he flat out said that he’s been trying to get some money down for over six months to fix it. That management just does not care and what’s worse is that he says this so unapologetically. What made this whole experience even worse was I ended up getting an iced coffee since their frozen coffee machine was broken and I asked to get it sweetened with with sweet cream. He had put so much sugar in my drink that IWhat made this whole experience even worse was I ended up getting a iced coffee since they’re frozen coffee machine was broken, and I asked to get it sweetened with with sweet cream. He had put so much sugar in my drink that I could literally grind it between my teeth. This location either needs to fix their machine and higher people that can make drink drinks or shut it down. This is really awful service.
What are the operating hours of Dunkin' in Midlothian, VA?
Dunkin' in Midlothian, VA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' offers delivery and curbside pickup services for customer convenience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What are some of the featured drinks in the holiday menu?
Featured holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Does this Dunkin' have a drive-thru service?
Yes, the Dunkin' location in Midlothian has a drive-thru for quick and convenient service.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What types of payment methods are accepted?
This Dunkin' accepts both debit and credit card payments.
What are some nearby dining options if I want to explore after visiting Dunkin'?
Nearby dining options include Wendy's, Ruby Tuesday, Taco Bell, Little Caesars Pizza, and McDonald's, all just a short distance away.
Are there any nearby hotels where visitors can stay close to Dunkin'?
Yes, guests can stay nearby at Hampton Inn-Richmond Midlothian, Super 8, Hampton Inn Richmond-Southwest-Hull Street, and Hampton by Hilton.
What nearby automotive services are available for customers who might need them?
Nearby automotive services include 'A' Auto Body Shop, Car Pool Car Wash, A Auto Body Shop for repairs, and AAMCO Transmissions for transmissions and oil changes.
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