Brand Certified
Dunkin'
2.7(526 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
13521 Waterford Place, Midlothian, VA
23112, United States
Certified by Dunkin' • Mar 01, 2026
(804) 744-5384
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Midlothian, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
2.7
526 reviews
5 stars
135
4 stars
61
3 stars
63
2 stars
46
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty facilities and bugs in food, contributing to a negative dining experience.
Stock Availability
Many customers expressed disappointment over the frequent lack of menu items, particularly donuts, which undermined their expectations from a donut shop.
Staff Training
Reviews indicated a lack of proper training among staff, resulting in inconsistent drink preparation and overall disorganization.
Management Changes
Some customers noted improvements under new management, suggesting potential for better service and cleanliness in the future.
- JCJordan CollinsJan 2, 20261.0This is only been about the 3rd or 4th time I've been to this location because we actively try to avoid this location due to mess ups on orders every time we've come to this location, again this morning coffee prepared incorrectly and incorrect donuts as well, ended up having to go to a different dunkin location just to get the donuts my wife actually wanted since I couldn't count on this location not to mess it up again. Won't be returning.
- MCMatt CareySep 21, 20251.0Always out of donuts, and not just a few - most of them. How do they stay in business?
- NVnikki vanegdomSep 9, 20251.0Waited 5 minutes in line for a cup of water, she told me to pull around without saying a total and then tried to charge me 2.75 for a CUP OF WATER. It’s only suppose to be 1$ if it’s charged. Employee was also rude.
- KKkimSep 6, 20251.0BUGS BUGS BUGS I recently visited this location and they squished a bug into my drink lid and actually handed me the drink! I was running late and didnt notice the bug. So I drank about half the drink 🤢.. When I brought the drink back the manager on duty apologized and gave me a gift card that has zero dollars on it although she stated it had 10 dollars. This location clearly has a bug problem see my photos of my drink..
- PYPaul YeatonApr 23, 20173.0The folks working here seem dedicated, hard working, and very nice, but they are overwhelmed by the physical plant with lack of support. I don't have great expectations for the fare or the espresso, so I wasn't disappointed.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of this Dunkin' location in Midlothian, VA?
This Dunkin' in Midlothian, VA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available now at Dunkin'?
Currently, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Can I order ahead using a mobile app for a faster pickup at this Dunkin'?
Yes, you can order ahead through the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What types of food and beverages does this Dunkin' location serve?
They serve coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of baked goods suitable for breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru for convenient service?
Yes, this Dunkin' location features a drive-thru to serve customers quickly and conveniently.
Are there nearby restaurants to visit before or after grabbing something at Dunkin'?
Yes, nearby dining options include A Taste of Italy for Italian cuisine, Mi Jalisco Family Mexican Restaurant offering Mexican and seafood dishes, and Twisted Tomato serving pizza.
What nearby services can help if I need financial assistance while visiting Dunkin'?
Nearby financial services include Financial Dynamics & Associates, Inc. for financial advising, Davis & Associates Accountants, and a PNC ATM for convenient banking needs.
What nearby wellness or beauty spots can I visit close to this Dunkin' location?
You can visit The Pink Lash Room or Nails By Stormy for beauty treatments, Paths to Wellness for holistic care and acupuncture, or Authentic Massage for relaxation therapies.
Is free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to all its customers.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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