Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Midlothian, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.7
527 reviews
5 stars
135
4 stars
60
3 stars
63
2 stars
46
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, even with few customers present.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over receiving the wrong items or not receiving their complete orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Training
Customers noted a lack of training among staff, leading to poor service and mistakes in order preparation.
Management Issues
Reviews indicated a need for better management and organization, with many customers feeling that the location is poorly run and understaffed.
- MCMatt CareySep 21, 20251.0Always out of donuts, and not just a few - most of them. How do they stay in business?
- NVnikki vanegdomSep 9, 20251.0Waited 5 minutes in line for a cup of water, she told me to pull around without saying a total and then tried to charge me 2.75 for a CUP OF WATER. It’s only suppose to be 1$ if it’s charged. Employee was also rude.
- KKkimSep 6, 20251.0BUGS BUGS BUGS I recently visited this location and they squished a bug into my drink lid and actually handed me the drink! I was running late and didnt notice the bug. So I drank about half the drink 🤢.. When I brought the drink back the manager on duty apologized and gave me a gift card that has zero dollars on it although she stated it had 10 dollars. This location clearly has a bug problem see my photos of my drink..
- TTThomas TurakAug 22, 20252.0New guy behind the counter not a problem, but the grumpy old lady teaching him to do his job when she doesn’t know what she’s doing is the problem. Ordered a chipotle wake up wrap with sausage, told them 3 times. I received a regular sausage wake up wrap then even after I said something about it they made me another wake up wrap, this time with chipotle and still managed to do it wrong
- MJMelissa JoiAug 12, 20251.0I have called this store 3 times this evening and no one has picked up. I'm just trying to talk to someone about my large order for tomorrow. I'm a supervisor at a neighboring restaurant and wouldn't stand for this kind of customer service. I'll do pick up from somewhere else from now on.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of this Dunkin' location in Midlothian, VA?
This Dunkin' in Midlothian, VA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available now at Dunkin'?
Currently, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Can I order ahead using a mobile app for a faster pickup at this Dunkin'?
Yes, you can order ahead through the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What types of food and beverages does this Dunkin' location serve?
They serve coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of baked goods suitable for breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru for convenient service?
Yes, this Dunkin' location features a drive-thru to serve customers quickly and conveniently.
Are there nearby restaurants to visit before or after grabbing something at Dunkin'?
Yes, nearby dining options include A Taste of Italy for Italian cuisine, Mi Jalisco Family Mexican Restaurant offering Mexican and seafood dishes, and Twisted Tomato serving pizza.
What nearby services can help if I need financial assistance while visiting Dunkin'?
Nearby financial services include Financial Dynamics & Associates, Inc. for financial advising, Davis & Associates Accountants, and a PNC ATM for convenient banking needs.
What nearby wellness or beauty spots can I visit close to this Dunkin' location?
You can visit The Pink Lash Room or Nails By Stormy for beauty treatments, Paths to Wellness for holistic care and acupuncture, or Authentic Massage for relaxation therapies.
Is free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to all its customers.