Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3900 Bailey Bridge Rd, Midlothian, VA
23112-2914, United States
Hours
Reviews
4.1
1,025 reviews
5 stars
543
4 stars
254
3 stars
117
2 stars
41
1 star
70
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including soggy items, incorrect orders, and inconsistent taste.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unclean conditions in the dining area and issues with equipment, such as a dirty soda machine.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly and helpful staff members during their visits.
Ice Cream Praise
Many reviews positively mentioned the ice cream, particularly the Blizzards, as a highlight of their experience.
- LKL Kay2 days ago5.0I frequently come here to get a cheeseburger combo via the drive through and both the burger and fries are always HOT and properly made.
- JMJanet McDowell4 days ago2.0Employee was friendly. Crispy burger meal my husband was looking forward to trying was "ok". Sure didn't look like the ad! Chicken tenders were good. Floors greasy and footprints all over. Tables sticky. Someone had opened and squirted some of the catsup packets on the catsup packets in the holder. I did tell staff and she did clean it. Atmosphere was just not clean!
- HVHolly VarnerJan 1, 20261.0Food was horrible! Food was so soggy looked like it was but back in grease or not cooked long enough. It taste like chemicals.
- RBRyan BairdDec 22, 20253.0Overall the staff was friendly but the soda machine in the dining room was nasty. It had mold in the bottom as well as black trash floating in my drink. I reported it and was given sodas made from the drive thru machine. No one came to take care of the nasty soda machine in the dining room. There is a photo of the dump tray and I missed taking a photo of my soda but there was black trash in my soda.
- MNMelissa NuñezDec 7, 20251.0Mal servicio a los jóvenes siempre se les olvida poner la orden completa siempre.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries, along with specialties such as Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides outdoor seating for customers.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly and offers high chairs and a restroom, welcoming children and families.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders online through their order URL for convenient pickup.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru to provide quick service to customers on the go.
How can I get exclusive deals and rewards at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals, mobile ordering, and rewards.
What nearby gas stations can I visit when coming to Dairy Queen Grill & Chill?
Nearby gas stations include Liberty New Market Gas Station, bp America, and Wawa, which are convenient for refueling before or after your visit.
Are there any nearby fitness and recreational facilities around Dairy Queen Grill & Chill?
Yes, nearby fitness and active life options include Prehab Fitness & Performance, Ironbridge Softball, The Grind Factory, and NOW Personal Training, perfect for combining a workout with a treat.
What local services are located near Dairy Queen Grill & Chill to help with car maintenance?
Nearby automotive services include Greg's Garage, Meineke Car Care Center, Clover Hill Tire and Auto Center, and U-Haul Neighborhood Dealer for various car care and rental needs.