Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3900 Bailey Bridge Rd, Midlothian, VA
23112-2914, United States
Hours
Reviews
4.1
1,020 reviews
5 stars
541
4 stars
254
3 stars
116
2 stars
40
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported disrespectful and unprofessional service, with many experiencing incorrect orders and long wait times.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain meals, others complained about cold or poorly prepared food.
Cleanliness
Several reviews highlighted unclean conditions in the restaurant, including dirty tables and trash in the parking lot.
Positive Experiences
Despite the negative feedback, many customers praised the friendly staff and enjoyed their ice cream treats, indicating some positive experiences.
Drive-Thru Concerns
Customers noted issues with the drive-thru service, including prioritization of drive-thru orders over in-store customers.
- MRMs. ReiOct 25, 20251.0Ive frequented this location for years however now there's a different crowd working in there and they are disrespectful, cant get the order near correct even after repeating numerous times. Very immature and vulgar customer service. I will not be returning...
- CCC COct 3, 20251.0DO NOT GO HERE!! Take your business elsewhere!! Employees are disrespectful and unprofessional. Inside is unclean and unappealing. Department of Health and Department of Labor will be notified. TERRIBLE!
- AAamySep 20, 20251.0I ordered a $30+ mobile order and received a melted and sloppily put together order. First of all, no greeting when I drove up and no energy and just handed me the bag without saying ANYTHING. The bag was covered in icecream including the blizzards inside. No toppings or labels on any. Did not tell us which is which. Horrible service and did not get any of the right toppings- I asked for extra pb cups and got 3 pieces of heath bar. I understand it’s nighttime after a long shift, but PLEASE fix something about this location because the others ones do not give me issues as this one has!
- MMMitch MedleySep 12, 20255.0Blizzards are so good
- HBHomer BoggessSep 9, 20254.0I always enjoy DQ friendly fast service and the ice cream yum!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries, along with specialties such as Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides outdoor seating for customers.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly and offers high chairs and a restroom, welcoming children and families.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders online through their order URL for convenient pickup.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru to provide quick service to customers on the go.
How can I get exclusive deals and rewards at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals, mobile ordering, and rewards.
What nearby gas stations can I visit when coming to Dairy Queen Grill & Chill?
Nearby gas stations include Liberty New Market Gas Station, bp America, and Wawa, which are convenient for refueling before or after your visit.
Are there any nearby fitness and recreational facilities around Dairy Queen Grill & Chill?
Yes, nearby fitness and active life options include Prehab Fitness & Performance, Ironbridge Softball, The Grind Factory, and NOW Personal Training, perfect for combining a workout with a treat.
What local services are located near Dairy Queen Grill & Chill to help with car maintenance?
Nearby automotive services include Greg's Garage, Meineke Car Care Center, Clover Hill Tire and Auto Center, and U-Haul Neighborhood Dealer for various car care and rental needs.