Chipotle Swift Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Cleanliness
Many customers reported unsanitary conditions in the dining area and food preparation areas, with complaints about dirty tables and floors.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and inconsistent portion sizes.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about undercooked ingredients and stale items.
Speed of Service
While some customers experienced quick service, many noted long wait times, especially for drive-thru and online orders.
NK
Neil Kester
Nov 14, 2025
1.0
Every time I come here I am disappointed. The staff are unhelpful, the facility is often dirty, and the food is sub-par. I've order in person and for pickup via the chipotle app. Every time I order via the app, the location doesn't update the status. Tonight's was bone cold and was clearly made with food that hadn't been kept warm.
Go to another Chipotle if at all possible!
LL
Luna
Nov 3, 2025
5.0
Always nice when I visit for lunch. Never too busy, friendly staff, always pretty clean.
JC
J C
Aug 15, 2025
1.0
Very horrible experience I order extra corn steak and queso online went through the drive through and ℹ received a basic bowel I had to give 1.70 for queso because it wasn’t any and the drive thru attitude was the worst they greeted me by saying “what’s up “ this no costume service at all was displayed. this experience is the reason I will not be back . I paid with my hard earned money and received bare minimum with an attitude on the SIDE !!!
JS
Joyce Spence
Jul 31, 2025
1.0
Food was ok. Eating area stunk smelled like stale water. Ended up not feeling well after eating i will not go back to that store if in the area.
WT
Winna T
Jul 17, 2025
1.0
drive thru employees ALWAYS have an attitude and if your picking up an order expect to stand there for a moment because orders are never on the shelf on time on top of them ignoring customers that are waiting for online orders
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Swift Creek offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Swift Creek?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Swift Creek offer delivery and pickup services?
Yes, Chipotle Swift Creek offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Swift Creek?
You can order online via the Chipotle app or through their online ordering website at https://order.chipotle.com/.
What is Chipotle's commitment to food quality?
Chipotle uses 53 real ingredients prioritizing humane and sustainable sourcing, with no artificial colors, flavors, or preservatives.
Does Chipotle Swift Creek welcome LGBTQ customers?
Yes, Chipotle Swift Creek is welcoming to LGBTQ customers.
What nearby restaurants can I visit around Chipotle Swift Creek?
Nearby you can find Panda Express for Chinese food, Red Lobster for seafood and American cuisine, and Crazy Greek Restaurant for Greek and Italian dishes.
Are there shopping options near Chipotle Swift Creek?
Yes, The Village At Swift Creek shopping center, Ross Dress for Less, HomeGoods, and Babies"R"Us are all nearby shopping destinations.
Where can I fuel up my car near Chipotle Swift Creek?
Kroger Fuel Center, which also offers convenience items, is located close to Chipotle Swift Creek.
What other services are available near Chipotle Swift Creek?
Nearby services include Evolutions Salon and Divas & Dudes for hair care, LibertyX Bitcoin ATM, minuteKEY locksmith, and Western Union money transfer.