Chipotle Swift Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Customer Service
Numerous customers reported rude and unhelpful staff, with many experiences of poor service and lack of accountability.
Food Quality
Many reviews mentioned issues with food quality, including undercooked items, incorrect orders, and unsatisfactory portion sizes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inconsistent portion sizes were noted across several reviews.
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Haleigh Heiser
Jan 3, 2026
1.0
Found an outdoor leaf in my food! I am throughly concerned!
KR
Katie Rossi
Dec 23, 2025
1.0
The food here tastes like no one cares about being employed. The best chipotle is off chippenham and Midlothian turnpike. It
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Jessica S
Dec 3, 2025
1.0
I had not been to this location in years and it’s nice to see they are consistent in being awful! I drove 15 mins to return this online order - chicken bowl with rotten guac (the chicken you see is all that was given also) $16 is wild. The “team” argued that it’s fresh, refused a remake or to give a refund.
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Neil Kester
Nov 14, 2025
1.0
Every time I come here I am disappointed. The staff are unhelpful, the facility is often dirty, and the food is sub-par. I've order in person and for pickup via the chipotle app. Every time I order via the app, the location doesn't update the status. Tonight's was bone cold and was clearly made with food that hadn't been kept warm.
Go to another Chipotle if at all possible!
LL
Luna
Nov 3, 2025
5.0
Always nice when I visit for lunch. Never too busy, friendly staff, always pretty clean.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Swift Creek offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Swift Creek?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Swift Creek offer delivery and pickup services?
Yes, Chipotle Swift Creek offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Swift Creek?
You can order online via the Chipotle app or through their online ordering website at https://order.chipotle.com/.
What is Chipotle's commitment to food quality?
Chipotle uses 53 real ingredients prioritizing humane and sustainable sourcing, with no artificial colors, flavors, or preservatives.
Does Chipotle Swift Creek welcome LGBTQ customers?
Yes, Chipotle Swift Creek is welcoming to LGBTQ customers.
What nearby restaurants can I visit around Chipotle Swift Creek?
Nearby you can find Panda Express for Chinese food, Red Lobster for seafood and American cuisine, and Crazy Greek Restaurant for Greek and Italian dishes.
Are there shopping options near Chipotle Swift Creek?
Yes, The Village At Swift Creek shopping center, Ross Dress for Less, HomeGoods, and Babies"R"Us are all nearby shopping destinations.
Where can I fuel up my car near Chipotle Swift Creek?
Kroger Fuel Center, which also offers convenience items, is located close to Chipotle Swift Creek.
What other services are available near Chipotle Swift Creek?
Nearby services include Evolutions Salon and Divas & Dudes for hair care, LibertyX Bitcoin ATM, minuteKEY locksmith, and Western Union money transfer.