There’s a Buffalo Wild Wings near you at 12056 Southshore Pointe Drive, Midlothian, VA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Numerous customers reported long wait times for food and poor service, with many experiencing incorrect orders and unresponsive staff.
Food Quality
The quality of food was inconsistent, with many complaints about cold or poorly prepared dishes, while some customers praised specific items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
Staff Performance
While some servers received praise for their attentiveness, many reviews indicated a lack of professionalism and poor management overall.
TR
Travis Revis
6 days ago
2.0
Ordered to go twice... within the same month.. waited 30 mins food was incorrect was issued a gift card and a remake and the remake was even correct that was the first time the second time was service was appalling.. young hosts asked me 3 times my drink order still got it. Wrong.. and still got my togo order wrong also just decided to not go anymore or complain.. wasn't worth the hassle
JC
junie clayton
Feb 10, 2026
5.0
Took my wife and son to this place and we all enjoyed our time here. Our server Ethan was awesome. He was very friendly, great customer service and was very professional. I wish I had an employee like him.
MK
Mike Karabinos
Jan 31, 2026
1.0
Waited 45 minutes for food that never came, so I paid a tip cause It may not have been the waiters fault, and left.
GG
gaburearu
Jan 17, 2026
5.0
Ordered a double cheeseburger and onion rings. Was absolutely delicious. I would give me than 5 stars if i could.
LH
Lisa Hall
Jan 11, 2026
2.0
We have gone three times in the last 5-6 weeks and they have not gotten our order correct even once. The first two times we had incorrect drinks and sides and yesterday a whole entree was forgotten. Obviously things get missed sometimes but three times in a row is ridiculous.