Business Details
About
Grocery StoreFood Lion
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
469 reviews
5 stars
260
4 stars
133
3 stars
39
2 stars
21
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is consistently reported as clean and well-maintained by multiple customers.
Customer Service
While many customers praised the friendly and helpful staff, there were also complaints about unhelpful or rude employees.
Product Quality
Feedback on produce and meat quality was mixed, with some customers noting fresh items while others reported issues with rotten products.
Checkout Experience
Customers expressed frustration with the self-checkout system and the lack of traditional cashier lines, leading to dissatisfaction with service speed.
Pricing
Prices were described as fair, but some customers noted that the store is more expensive than competitors like Walmart.
- MJMyeisha & Deon JacksonDec 20, 20251.0I WAS TRYING TO GIVE YOU GUYS A SHOT. ONE DOOR FOR THE GUEST. BUT WHEN YOU DIDNT HAVE 100piece chicken order ready at the appropriate time. Won’t be back. Pharmacy and all pack it up!!
- DBDrew BondsDec 16, 20251.0More expensive with less variety than Wal-mart or Publix. Produce was of low quality, as were the selections of meats. Multiple deals listed on stickers were not applied during checkout. As I was checking out, an employee was loudly cursing at a customer in the presence of small children. This was around 10am on 12/16/25. Other employees were joking about the situation. Not exactly the experience you expect from a small neighborhood grocery store. This is the closest grocery store to my house unfortunately, and I guess I'll be driving a little further because I won't be going back.
- SRStephanie RobinsonDec 12, 20252.0The stores great. If you’re going to have self checkout. You also should have regular check out. The self checkout was fine. Now it’s having glitches making you think your stealing and your not.
- CWCasey WadeDec 8, 20252.0This store acts like they don't want you to use the self-checkout but refuse to consistently keep more than one register open and teach their cashiers not to bag hot with frozen or put raw chicken at the top of a bag, all while 3-5 staff at any given time are prowling through the self-checkouts standing so close behind you you can hear them breathe. They are constantly in your space when you're trying to check out, but nowhere to be found when you need them to check an ID or scan their badge. Just today I had an attendant get between the table and my cart while I was trying to load my groceries.
- SWSara WoodingtonNov 22, 20255.0The best Food Lion in my opinion in the Route 60 to Hull Street area. Produce is always picture perfect fresh, beautiful flowers that won't break the bank, fresh quality meats and deli, and a larger selection of fresh Ukrops items too! Sales are usually the best deal in town. Every staff member I've ever asked a question of has been professional and friendly. And plenty of parking, just Please Drive Slower please and thank you!
Frequently Asked Questions About Food Lion
What are the operating hours of Food Lion at Village at Waterford?
Food Lion is open every day from 7:00 AM to 11:00 PM. On Christmas Eve, it closes early at 6:00 PM; it is closed on Christmas Day and New Year's Day, and opens from 9:00 AM to 5:00 PM on New Year's Eve.
Where is Food Lion located in Midlothian, VA?
Food Lion is located at 13530 Waterford Place in the Village at Waterford neighborhood of Midlothian, VA 23112.
Does Food Lion offer organic and fresh produce?
Yes, Food Lion offers fresh produce and sells organic products.
What payment methods does Food Lion accept?
Food Lion accepts payments via debit cards, mobile NFC, and also offers check payment options. It does not require cash only payments.
Is Food Lion accessible to people with disabilities?
Yes, Food Lion features a wheelchair-accessible entrance, parking, and has public restrooms accessible to people with disabilities.
What grocery services are available at Food Lion?
Food Lion is a grocery store and supermarket that offers fresh produce, bakery items, and prepared food for customers.
What nearby dining options are available around Food Lion at Village at Waterford?
Nearby dining options include Surf Rider Grill, Clean Eatz health food restaurant, The Grill at Waterford bar and grill, Twisted Tomato pizza restaurant, Teriyaki & Sushi restaurant, Die Küche brewery and beer bar, Flyin' Pig barbecue restaurant, and The Flyin' Pig barbecue restaurant.
Are there fitness or wellness centers near Food Lion?
Yes, nearby you can find The Little Gym Midlothian for children, Aim 4Fitness martial arts club, Authentic Massage therapy, and TFWMidlothian life coaching and active life services.
What other services can customers access near Food Lion?
Nearby services include Blue Rhino Propane Exchange, Western Union money transfer, Nails By Stormy beauty salon, MaidPro home cleaning, Biggers Family Dentistry, professional barber services, and several doctor offices including Jeffrey N. Greer MD and Christa Motsinger.
Does Food Lion have an online presence and rewards program?
Yes, Food Lion has a website (https://stores.foodlion.com/va/midlothian/13530-waterford-place), social media on Facebook, Instagram, and Twitter under the handle 'foodlion', and offers a Shop & Earn Rewards Program to help customers save.