McDonald's

3.6
1029 reviews
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Business Details

7453 Valley Pike, Middletown, VA
22645, United States
(540) 869-8015
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7453 Valley Pike, Middletown, VA
22645, United States

Hours

Reviews

3.6
1,029 reviews
5 stars
401
4 stars
221
3 stars
193
2 stars
67
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported rude and unhelpful employees.

Food Freshness

Many customers appreciated the hot and fresh food, but there were complaints about cold and stale items.

Cleanliness

Consistent feedback about dirty bathrooms and dining areas, with some customers noting cleanliness as a positive.

Order Accuracy

Numerous complaints about incorrect orders and lack of attention to special requests.

Operational Issues

Reports of slow service, broken machines, and inconsistent hours contributed to customer dissatisfaction.
  • CB
    Cindy Burgener
    5 days ago
    5.0
    Sweet tea drive thru pick up! Fast and friendly service.
  • DK
    Dann Kurt
    Dec 6, 2025
    5.0
    This place was great very good atmosphere. The food was good. The person taking my My order very nice to me. I would definitely come back here again
  • LH
    lee harris
    Nov 21, 2025
    4.0
    First visit to this McD.ez off I 81. Ordered with app. Burgers and fries fresh off grill. Prompt service. Will stop by again.
  • BB
    Boo
    Nov 16, 2025
    5.0
    Stopped by here on the way to martinsburg and this is the first time in a long time that I have had some fresh hot good food at McDonald’s. The nuggets were even crispy!!! Everything was hot and fresh and they did not play around with portions. Appreciate that! I don’t know whose running this McDonald’s but you and your staff are doing great!
  • CW
    Chris Welch
    Nov 11, 2025
    1.0
    I stopped by for breakfast. The listed hours are 0500-2300. It didn’t specify a difference in hours between the lobby or drive-thru, but at 0630 the doors were locked. No big deal. I go through the drive-thru. I take the vacant outside lane. Two cars are served in the inside lane before my order is ever taken. Again, no big deal. I order and make it to the window and attempt to pay with cash and the lady looks as me, says I don’t have change for that, I just got started, and then says most people don’t pay with cash. I’m not sure which method most likely people choose to pay their transaction with has to do with me, but I appreciate the information, I suppose. I would’ve been ok with all of it, but your listed hours are 0500. It’s 0630. So you’ve just been started for an hour and a half. Attempting to justify the lack of being able to accept US currency by stating that most people don’t use it. But the worst part is she acted as if it was my fault and I’d done something wrong. So being that I left hungry, here’s an accurate depiction of why I left hungry.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Middletown, VA?

McDonald's in Middletown, VA is open for dining from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.

What time does the drive-thru open and close at McDonald's Middletown location?

The drive-thru opens at 5:00 AM and closes at 11:00 PM Monday through Thursday, and extends to midnight on Friday and Saturday. On Sunday, it operates from 6:00 AM to 11:00 PM.