McDonald's

3.6
1026 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7453 Valley Pike, Middletown, VA
22645, United States

Hours

Reviews

3.6
1,026 reviews
5 stars
398
4 stars
221
3 stars
193
2 stars
67
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and accommodating staff, while others describe rude and unhelpful interactions.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or incorrect orders, while others enjoyed fresh and hot meals.

Cleanliness

Multiple reviews highlight issues with cleanliness, particularly in bathrooms and dining areas, with some customers noting a need for better maintenance.

Order Accuracy

Several customers experienced issues with order accuracy, receiving incorrect items or missing components from their orders.

Speed of Service

Service speed varies; some customers report quick service, while others experienced long wait times and delays.
  • LH
    lee harris
    3 days ago
    4.0
    First visit to this McD.ez off I 81. Ordered with app. Burgers and fries fresh off grill. Prompt service. Will stop by again.
  • BB
    Boo
    Nov 16, 2025
    5.0
    Stopped by here on the way to martinsburg and this is the first time in a long time that I have had some fresh hot good food at McDonald’s. The nuggets were even crispy!!! Everything was hot and fresh and they did not play around with portions. Appreciate that! I don’t know whose running this McDonald’s but you and your staff are doing great!
  • CW
    Chris Welch
    Nov 11, 2025
    1.0
    I stopped by for breakfast. The listed hours are 0500-2300. It didn’t specify a difference in hours between the lobby or drive-thru, but at 0630 the doors were locked. No big deal. I go through the drive-thru. I take the vacant outside lane. Two cars are served in the inside lane before my order is ever taken. Again, no big deal. I order and make it to the window and attempt to pay with cash and the lady looks as me, says I don’t have change for that, I just got started, and then says most people don’t pay with cash. I’m not sure which method most likely people choose to pay their transaction with has to do with me, but I appreciate the information, I suppose. I would’ve been ok with all of it, but your listed hours are 0500. It’s 0630. So you’ve just been started for an hour and a half. Attempting to justify the lack of being able to accept US currency by stating that most people don’t use it. But the worst part is she acted as if it was my fault and I’d done something wrong. So being that I left hungry, here’s an accurate depiction of why I left hungry.
  • MJ
    Mike Jones
    Nov 1, 2025
    1.0
    Order food from here was supposed to be curbside but got a notification from the app to come inside with a code the employees couldn’t find it and manager refused to fix the order because she couldn’t find it in there system and was extremely rude to me and my wife now waiting for a refund honestly I’d go somewhere else this places makes the argument for McDonald’s workers getting minimum wage because the ones at this place aren’t worth more
  • KP
    Krystin Partsch
    Nov 1, 2025
    2.0
    ⭐️⭐️ I don’t normally eat McDonald’s, but I’ve stopped at this location a few times over the past 3 months for breakfast on Saturday mornings. Every single time I’ve ordered an Egg McMuffin, it has come with ONLY egg and the muffin. No cheese, no Canadian bacon. The menu clearly shows cheese + Canadian bacon included, and that’s how the Egg McMuffin is supposed to come. Once could be a mistake… but this was 3 separate visits. At this point I won’t be returning to this location — I’ll drive to another one from now on. Just a heads up to anyone else: check your sandwich before you pull away from the drive-thru no matter how long the line is. Extremely disappointing consistency issue.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Middletown, VA?

McDonald's in Middletown, VA is open for dining from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.

What time does the drive-thru open and close at McDonald's Middletown location?

The drive-thru opens at 5:00 AM and closes at 11:00 PM Monday through Thursday, and extends to midnight on Friday and Saturday. On Sunday, it operates from 6:00 AM to 11:00 PM.