Wendy's

2.8
903 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7101 Mechanicsville Tnpk, Mechanicsville, VA
23111, United States

Hours

Reviews

2.8
903 reviews
5 stars
189
4 stars
155
3 stars
139
2 stars
103
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude employees, and incorrect orders, leading to a negative dining experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and the presence of flies, which detracted from the overall experience.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including complaints about expired or moldy food.

Staff Attitude

Numerous reviews mentioned unprofessional behavior from staff, including disinterest in serving customers and rude interactions.
  • BM
    Brittney Mcquage
    Jan 4, 2026
    2.0
    Do better wendys. Im sorry the worker in the drive thru had to be there 11 minutes longer than her 4pm clock out time, but like that means you cant get food right?
  • JB
    Jessica Bero
    Dec 7, 2025
    5.0
    To my surprise, mid week at lunch time the drive thru was slammed however ordering at the speaker was best as could be, service at the window was excellent. Order was correct & food was as expected. (These things are hard to come across these days) the polite customer service was almost a shock, which is sad but was pleasant. Two men wearing collared shirts were assisting the window, I’m assuming managers. Keep it up & let your employees know how great they are!
  • RR
    Ryan Riffle
    Oct 11, 2025
    3.0
    A somewhat dirty Wendy's location, at least during my visit. The employees are also in no hurry to serve anyone, definitely took quite some time even to just place an order at the front. The food was just fine though.
  • KS
    kris spivey
    Oct 6, 2025
    1.0
    Won't go back here st least to this location I think they didnt like their job and couldn't seem to get.order correct i had to go in and get the friendly k i was missing from order
  • KB
    Kelcie B
    Oct 3, 2025
    1.0
    Cashier looked uninterested in helping anybody in line. With 3 of us waiting to order. Just took one order and disappeared. When he did appear. Just moved at a pace like a sloth. Much like in Zootopia. If you decide to eat inside. Just dont. Its dirty, broken benches with ancient food crud and dead flies carcasses wedged in the cushions

Frequently Asked Questions About Wendy's

Is Mechanicsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Mechanicsville?

The drive-thru at Wendy's in Mechanicsville is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.