Tropical Smoothie Cafe

3.8
266 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7152 Mechanicsville Turnpike, Mechanicsville, VA
23111, United States

Hours

Reviews

3.8
266 reviews
5 stars
125
4 stars
56
3 stars
22
2 stars
23
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and order mix-ups.

Food Quality

While some customers enjoyed the smoothies and food, others complained about inconsistent quality, missing items, and unsatisfactory portions.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted it was dirty compared to other locations.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect orders.
  • TZ
    TH Zinc
    4 days ago
    4.0
    I love smoothie
  • GT
    G.O.A. TY
    Dec 18, 2025
    5.0
    Cleanest of bathrooms in a 20mi radius 🤭🥹🚽 Give the janitor a Raise
  • JM
    Jeff M
    Aug 15, 2025
    5.0
    Yummy food, good kids working there...
  • MW
    M Walton
    Jul 31, 2025
    1.0
    I dont know what has happened to this location but lately the food quality has be terrible. Its burnt more often than not, items are missing and no straws included. Today i received someone else's order. I called and was told it would be remade and re-delivered. I live less than 10 min away. An hour later i still have no food. I call again and again they ask if i want it remade. I said no since they obviously dont intend to follow through. Clearly i need a refund but they say no one at the store can do it. No manager is there. I order a lot from here but after today ill think twice since i either dont get my items or get burnt food. Edit. I already have called and "shared details". Twice. A manager was supposed to call. I still havd no refund. Ive filed a dispute with my card company. Yall are ridiculous
  • KC
    Kyle Claytor
    Apr 16, 2022
    1.0
    Terrible customer service and work ethic. When you walk up to the register to order they don’t acknowledge you at all or they just stare at you. Would not recommend this Tropical Smoothie location to anyone.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

Tropical Smoothie Cafe does not accept reservations.

What are the standard dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 9 AM to 10 PM, and Sunday from 9 AM to 8 PM.