Subway

4.0
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mechanicsville Subway® Restaurant at 7999 Creighton Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7999 Creighton Parkway, Mechanicsville, VA
23111, United States

Hours

Reviews

4.0
183 reviews
5 stars
95
4 stars
40
3 stars
21
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude behavior and slow service.

Order Accuracy

Many customers expressed frustration with incorrect online orders and missing items, indicating a need for improvement in order accuracy.

Cleanliness

Feedback on cleanliness was mixed; some customers noted a clean environment, while others reported dirty conditions and unsanitary practices.

Food Quality

While some customers enjoyed the food and found it fresh, others complained about poorly made sandwiches and inconsistent ingredient quality.

Management Issues

Several reviews highlighted concerns about management practices, including inadequate training for staff and poor handling of customer complaints.
  • HF
    Hunter Fulop
    Oct 29, 2025
    5.0
    Conner Goad was super nice and was a very respectful young man.
  • NR
    Nikki R
    Sep 25, 2025
    3.0
    More often than not, my online orders are missing items or not made entirely correct. I’m thankful it is made mostly correct and I feel comfortable eating my incorrect order. I’ve only ordered at their counter once and the employee was very quick to assume my toppings so it required a lot of correction on my part. They’re young kids, so I’m understanding, for the most part. I hope they have a manager on site that cares about training and accuracy
  • RH
    Ruth Hubbard
    Aug 25, 2025
    5.0
    I was in there last Friday, the 2 young ladies that were working was very friendly, and welcomed you to Subway.
  • KM
    Keith M
    Aug 18, 2025
    2.0
    Crowded, slow service, and slow people seem to work there.
  • SS
    Stephen
    Aug 6, 2025
    1.0
    I ordered two foot longs online. I came to the store and saw the Happy Gilmore promotion was occurring. My daughter was with me and asked if we could get one of the Gilmore cups. I asked the employee if I could purchase one of the cups, they said you can only get them if you purchase the meal. I then offered to pay for chips and a drink to add to my subs. Then another employee (supervisor I assume) spoke up and said it all had to be on the same ticket. If I wanted a cup I would have to purchase another meal. (This was not said politely, at all). Just to be clear, you only need to purchase a 6 inch meal to get the cup for $1 more. I ordered 2 foot longs which equals 4 six inch subs. Yet somehow even adding chips and drinks to these subs was not enough. Even though I live in the area I will never purchase from this Subway again. I encourage anyone else thinking of going here to just head to a different location where they actually value their customers.

Frequently Asked Questions About Subway

What are the operating hours of Subway in Creighton Crossing Shop Ctr?

Subway at 7999 Creighton Parkway is open daily from 9:00 AM to 9:00 PM.

Where is Subway located in Mechanicsville?

It is located at 7999 Creighton Parkway, Unit A, in the Creighton Crossing Shop Center, Hanover, Mechanicsville, VA 23111.