Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mechanicsville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
800 reviews
5 stars
373
4 stars
164
3 stars
78
2 stars
60
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Many reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and lack of resolution when issues were raised, leading to customer frustration.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability.
- BWB. WilDec 11, 20251.0They're extremely rude. They do not acknowledge you when you come in.They do not acknowledge you when you walk up to the window. I'm in there 3-4 times a week. They don't let you know that any of the orders are done.You have to go up there and try to get someone's attention.And then hope that they acknowledge you and respond. I had four different employees make eye contact with me and not asked me.Was I ready to order?Did I already place an order?Can I help you? This happens every time it's as if they are too good to take your order as if they don't even want to be there.
- AGAlison GraceNov 29, 20253.0Had a nice time splitting a toasted and buttered bagel with a hot chocolate here. When you order a toasted and buttered bagel it would be cool if they buttered it for you… or a thought if they didn’t maybe the butter wasn’t as if it just came out of the freezer for ease of spreading. The hot chocolate was what we expected. Maybe just Hersey Syrup though. Anyway. The place was clean and the staff didn’t bother us. Full house so just be a hopping spot for soup!!
- TMThomas MyersNov 29, 20252.0My soup bowl was half full. When I complained they told me they only give three scoops. Get a bigger scoop. There was no difference in volume between the cup and bowl. Sandwich barely had any meat on one half. Panera at this location is not what I expect.
- JAJANET ANov 25, 20254.0Food was good my only disappointment is that I literally park to eat and drink my coffee So idk like 3 min. After I left the drive thru window and my coffee was cold. Like my tomato soup was warmer.
- LRLauryn RoweNov 16, 20251.0Poor customer service. Rude & refused to speak to me or acknowledge me & other customers as they talked about their personal lives amongst themselves. A lady next to me has to say "umm excuse me" to which they rolled their eyes. One walkex off & another said one second. Quite rudely. Not clean. Weird smell. Very sad & disappointing. Management doesn't seem to care. Samantha Carter as a general manager the community deserves better managing.
Frequently Asked Questions About Panera Bread
Does Panera Bread Mechanicsville accept reservations?
No, Panera Bread Mechanicsville does not accept reservations.
What are the operating hours for Panera Bread Mechanicsville?
Panera Bread Mechanicsville is open daily from 6:00 AM to 9:00 PM, with Sunday hours starting at 7:00 AM.
Does Panera Bread Mechanicsville offer delivery services?
Yes, delivery is available every day from 6:00 AM to 9:00 PM, with Sunday hours starting at 7:00 AM.
Can I order food from Panera Bread Mechanicsville using their mobile app?
Yes, you can order using the Panera Bread app available on the Apple App Store or order online through their website.
What types of payments does Panera Bread Mechanicsville accept?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Mechanicsville have drive-thru and pick-up services?
Yes, the location offers both drive-thru and pick-up services.
What meals are served at Panera Bread Mechanicsville?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Are there any popular clothing stores near Panera Bread Mechanicsville?
Yes, nearby you will find dressbarn, Lane Bryant, and rue21 for women's clothing and designer apparel.
What are some dining options close to Panera Bread Mechanicsville?
Close dining options include Moe's Southwest Grill - Mechanicsville, VA for Tex-Mex cuisine and sweetFrog Premium Frozen Yogurt for frozen treats.
Are there any health and wellness services near Panera Bread Mechanicsville?
Yes, nearby health and wellness services include Craniosacral Therapy, Ivy Rehab Physical Therapy, and HealthMarkets Insurance Agency.