Panera Bread

3.8
795 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mechanicsville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7320 Bell Creek Rd, Mechanicsville, VA
23111, United States

Hours

Reviews

3.8
795 reviews
5 stars
373
4 stars
162
3 stars
77
2 stars
59
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Consistency

Customers reported inconsistent food quality, with some meals lacking ingredients or being poorly prepared.

Cleanliness Issues

Multiple reviews mentioned dirty tables and restrooms, contributing to an overall negative dining experience.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues and employee behavior.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of certain menu items.
  • LR
    Lauryn Rowe
    Nov 16, 2025
    1.0
    Poor customer service. Rude & refused to speak to me or acknowledge me & other customers as they talked about their personal lives amongst themselves. A lady next to me has to say "umm excuse me" to which they rolled their eyes. One walkex off & another said one second. Quite rudely. Not clean. Weird smell. Very sad & disappointing. Management doesn't seem to care. Samantha Carter as a general manager the community deserves better managing.
  • KA
    Kendra Anderson
    Nov 11, 2025
    5.0
    Tomato Basil soup is always delicious! Always fresh
  • AT
    Anthony Thomas
    Oct 15, 2025
    1.0
    Food wasn't the freshest.Service not the best, I felt like I was bothering them. My last time here. Laburnam Ave Panera is much better
  • IC
    Iniyan Chezhian
    Oct 5, 2025
    5.0
    Nice hot sandwich and soup!
  • KD
    Keji Duguid
    Sep 21, 2025
    1.0
    Regarding my recent order, I requested that half of my bagel be toasted. Upon receiving the order, the staff member discarded the bagel, despite my initial instructions. This occurred after I had already communicated my preference for a partially toasted bagel. While the error originated from the staff, they expressed dissatisfaction with the need to remake the order.

Frequently Asked Questions About Panera Bread

Does Panera Bread Mechanicsville accept reservations?

No, Panera Bread Mechanicsville does not accept reservations.

What are the operating hours for Panera Bread Mechanicsville?

Panera Bread Mechanicsville is open daily from 6:00 AM to 9:00 PM, with Sunday hours starting at 7:00 AM.