Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Food Quality
Many customers reported inconsistent food quality, with issues such as cold food, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Management Issues
Complaints about management's lack of professionalism and responsiveness were common, with some customers feeling their concerns were dismissed.
Long Wait Times
Customers frequently experienced long wait times for both food preparation and service, particularly in the drive-thru.