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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(805 reviews)

Business Details

7320 Bell Creek Rd, Mechanicsville, VA
23111, United States
(804) 569-7723

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mechanicsville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7320 Bell Creek Rd, Mechanicsville, VA
23111, United States

Hours

Reviews

3.7
805 reviews
5 stars
376
4 stars
164
3 stars
78
2 stars
60
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.

Food Quality

Many customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability among staff.

Long Wait Times

Multiple reviews noted excessively long wait times for food, both in-store and at the drive-thru.
  • MD
    Miyawna Dickerson
    Jan 30, 2026
    1.0
    I love the staff and my food was great but this one staff she was draksin a females with glasses and long hair was very rude and nasty and threw my food at me .
  • QD
    Queen Didi
    Jan 12, 2026
    1.0
    Please stay away from this place. I was just mistreated just now. She gave me cold sandwich and when I called to report it she giggled with colleagues and hanged up. I called back and she refused to tell me her name rather was more interested in replacing the order. I'm not hungry or looking for food. I wanted her to acknowledge what she did wrong and not give me free food. I wish her what she did to me.
  • BW
    B. Wil
    Dec 11, 2025
    1.0
    They're extremely rude. They do not acknowledge you when you come in.They do not acknowledge you when you walk up to the window. I'm in there 3-4 times a week. They don't let you know that any of the orders are done.You have to go up there and try to get someone's attention.And then hope that they acknowledge you and respond. I had four different employees make eye contact with me and not asked me.Was I ready to order?Did I already place an order?Can I help you? This happens every time it's as if they are too good to take your order as if they don't even want to be there.
  • AG
    Alison Grace
    Nov 29, 2025
    3.0
    Had a nice time splitting a toasted and buttered bagel with a hot chocolate here. When you order a toasted and buttered bagel it would be cool if they buttered it for you… or a thought if they didn’t maybe the butter wasn’t as if it just came out of the freezer for ease of spreading. The hot chocolate was what we expected. Maybe just Hersey Syrup though. Anyway. The place was clean and the staff didn’t bother us. Full house so just be a hopping spot for soup!!
  • TM
    Thomas Myers
    Nov 29, 2025
    2.0
    My soup bowl was half full. When I complained they told me they only give three scoops. Get a bigger scoop. There was no difference in volume between the cup and bowl. Sandwich barely had any meat on one half. Panera at this location is not what I expect.

Brand Certified Facts from Panera Bread

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Certified March 01, 2026Yext Knowledge Graph
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