McDonald's

3.2
1471 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7059 Mechanicsville Pike, Mechanicsville, VA
23111, United States

Hours

Reviews

3.2
1,471 reviews
5 stars
458
4 stars
282
3 stars
234
2 stars
129
1 star
368

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many mentioning slow service and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold items, old fries, and incorrect orders, although some customers praised the freshness of their meals.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting clean restrooms and dining areas, while others reported filthy conditions.

Customer Experience

Several reviews highlighted positive interactions with specific staff members, but overall customer experience was marred by negative encounters and service issues.

Operational Issues

Customers experienced long wait times, especially during busy hours, and issues with mobile orders and drive-thru efficiency.
  • HP
    hillary Phelix
    2 days ago
    1.0
    Horrible bit into my food had a mouth full of hair. Gross will never go back
  • RS
    Rusty Shackleford
    6 days ago
    1.0
    Kiosks shouldn't be taking orders bruh whole point of going WackDonald's to begin with is NOT to work y am I doing the cashier job
  • WA
    Walter Ampey
    Nov 16, 2025
    5.0
    I got out of my way to go to this particular McDonald's because of the evening manager experience in making sure her crew put out hot and delicious food. This McDonald's should be a model for all the other Restaurants!!!
  • VM
    Vivienne Mui
    Nov 7, 2025
    1.0
    Please don't make food in advance first thing in the morning. The last thing anybody wants is to get there at 5:15 a.m. and to get a hash brown and sandwich that are already soggy and cold. That's a horrible way to start the morning. We come here for breakfast often, and today is the first time that that has happened. Life is bad enough as it is right now. Please don't make it worse for everyone else just to save yourself 5 minutes of time.
  • PE
    Patricia Evans
    Oct 16, 2025
    5.0
    Quick and easy using menu board.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 7059 Mechanicsville Pike?

McDonald's at 7059 Mechanicsville Pike is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, until 2:00 AM on Friday, and from 5:00 AM to 1:00 AM on Saturday.