Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor service, with many experiencing long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly prepared items, including complaints about cleanliness and cross-contamination.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported filthy conditions and unprofessional behavior from staff.
Customer Experience
Several reviews highlighted positive interactions with specific staff members, but overall experiences were marred by negative service and order issues.
PC
PCGRL COMP
3 days ago
2.0
Came here around wed 1/7 @ 7am..walked in and the staff looked at me then went back to their phone and talking..the drive thru person ended up taking my order..then when my order came out..the lazy person just placed the bag on the other counter and didn't even call out the number. If the manager doing their job, staf fshould not be like this.. the mgr should fire those people. The mgr should know who was on shift that morning.. It's a shame you come to a place where staff suppose to surrender customer service and its lacking in multiple areas. Some Mgmt these days also have no clue how to manage.
SG
Stephanie Gaskins
4 days ago
5.0
The lady who made my frappe at 5am on 1/8 was really sweet. 💜
AB
Angela Baron
Jan 2, 2026
4.0
Exactly what one expects. Food is McDonald's, nothing was out of the ordinary. The only ping was we ordered a drink and they didn't bring it out. Hassle to get it after doing a mobile curbside pickup, but not Exactly devastating. Otherwise, food, service and expectation all met.
VB
Virnesha Bates
Dec 25, 2025
1.0
I received food poisoning from eating a sausage egg and cheese McGriddle idk how serious they take cross contamination but it doesn’t matter I will be calling my lawyer !
KK
Karma
Dec 20, 2025
1.0
Terrible do not come here they do not listen to simple orders. All I got was fries and a sweet tea with a code. They couldn’t figure out the code and still try to charge me full price not only that still gave me the wrong drink. don’t come here .