Brand Certified
McDonald's
3.5(1420 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9145 Chamberlayne Rd, Mechanicsville, VA
23116, United States
Certified by McDonald's • Mar 01, 2026
(804) 730-6783
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,420 reviews
5 stars
466
4 stars
344
3 stars
264
2 stars
107
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with several customers expressing disappointment in their interactions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Speed of Service
A significant number of reviews mentioned long wait times in both the drive-thru and in-store, with some customers stating that the service was not fast as expected from a fast-food restaurant.
Cleanliness
While some customers noted that the restaurant was clean, others reported dirty conditions, particularly in the bathrooms, suggesting inconsistency in maintenance.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- RARandy ArmbrechtJan 30, 20264.0Nothing special to say on the food. Afterall, it's just McDonald's
- MEMatt EckertJan 28, 20265.0Amanda provided the best customer service i’ve experience ever experienced! Kind and polite!
- CJChaz JacksonJan 18, 20261.0I have never written a review for a restaurant before, but I am utterly disappointed in this McDonalds location. This weekend I came from New Jersey to visit one of of my best friends from college in Richmond. As we always did in our college days our plan was to play some basketball and end with our favorite post hoops grub…McDonalds. Admittedly our hoop session did run late, but last night (01/17) at approximately 11:40pm we pulled into the McDonald’s drive thru with 4 people in the car. 3 of us were planing on ordering, and we indicated in the drive through that we had 3 separate orders. My two friends placed their order and when I was beginning my order the drive thru attendant interrupted me and said “we can only take two orders”… huh?? Imagine my shock as we indicated that we would be placing three orders yet we were limited to two. Ok fine. So we pulled ahead paid for the first two orders then quickly went around the restaurant and got back in the drive thru line at approximately 11:50pm. We waited, and waited, and waited for 10 minutes. No reply from the drive thru attendant. Then all of a sudden the menu turned off. My heart sank. We then pulled back up to grab the other two orders from the second window, and when the heavyset worker delivered the food, I begged. I pleaded to please allow me to feel happy with the delicious taste of McDonalds post hoops. But he was incredible rude in his tone and did not allow me to order. Now I understand not all McDonalds are the same. And I should not judge the actions of one McDonalds and allow it to taint my opinion of others. A lesson very important especially this weekend, as this is not what MLK would have wanted. But I am very disappointed in the closing staff on (01/17) at this McDonalds location and am hoping that McDonalds can make amends. Happy to answer any questions about my experience.
- FFFrankDec 28, 20253.0It's McDonald's.
- NGNew GregDec 19, 20251.0Extremely rude and unprofessional staff. Cussed me out because they couldn't find my ordrr
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 9145 Chamberlayne Rd, Mechanicsville?
The McDonald's at 9145 Chamberlayne Rd is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery with hours from 5:00 AM to 10:29 PM Monday through Thursday and Sunday, and extended hours till 11:29 PM on Friday and Saturday.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, there is a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online or via a mobile app for this McDonald's location?
Yes, you can order through the McDonald's App available on iOS and Android, or order online via their delivery link.
What types of services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 9145 Chamberlayne Rd, Mechanicsville, VA 23116, USA.
What nearby real estate agents can I find near this McDonald's location?
Nearby real estate agents include Stuart Settle ERA Woody Hogg & Associates, Sydney Hudson, VA Real Estate Agent, Tami Baldacci Realtor, Kim Edds Matzuk Realtor, Elizabeth Lane Real Estate, and several others.
Are there medical services near this McDonald's where customers can get care?
Yes, Focus MD - Richmond is a nearby medical center close to this McDonald's location.
What employment agencies can customers find near this McDonald's?
Colonial Group is an employment agency located near this McDonald's, offering job-related services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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