Dunkin'

3.2
708 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mechanicsville, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9225 Atlee Rd, Mechanicsville, VA
23116, United States

Hours

Reviews

3.2
708 reviews
5 stars
239
4 stars
101
3 stars
104
2 stars
56
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and unhelpful staff.

Product Quality

Customers frequently complained about the quality of food and drinks, mentioning stale donuts, burnt coffee, and incorrect orders.

Operational Issues

Many reviews pointed out issues with the organization and efficiency of the location, including being out of stock on popular items and slow service.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and flies around the food.

Inconsistent Experience

Feedback indicated a lack of consistency in product quality and service, with some customers having positive experiences while many reported negative ones.
  • LB
    Laura Bland
    Nov 10, 2025
    4.0
    When I have a crappy day, nothing beats a mango pineapple refresher with lemonade. Sunshine in a cup.
  • BS
    Brian Sears
    Nov 1, 2025
    5.0
    The staff was great Fast and efficient The customers need a class in patience and respect.
  • BG
    Brittany Gould
    Oct 31, 2025
    1.0
    Awful coffee, awful food, rude employees and waiting an awful long time just to be treated poorly. I’d give 0 stars if I could!
  • KH
    Kim Helwig
    Oct 4, 2025
    1.0
    Burnt coffee, barely lukewarm. Terrible.
  • LK
    Lisa King
    Sep 24, 2025
    1.0
    This is the worst Dunkin’ Donuts with customer service, there is an employee name Ambyre She always has an attitude. She always breathe hard in the mic whenever you order something that’s apparently inconvenient for her… They need a whole new set of staff. This is not the location to have disrespectful grown women acting like 16-year-olds working

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Mechanicsville, VA?

Dunkin' in Mechanicsville, VA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both curbside pickup and delivery services.