Buffalo Wild Wings

3.6
1558 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7230 Bell Creek Road, Mechanicsville, VA
23111, United States

Hours

Reviews

3.6
1,558 reviews
5 stars
554
4 stars
418
3 stars
199
2 stars
131
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and poor service, with some servers being attentive while others were dismissive or rude.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, dry, or overcooked items, while some customers praised specific dishes.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of accountability.

Positive Staff Experiences

Despite the negative feedback, some customers highlighted exceptional service from specific staff members, noting their attentiveness and friendliness.
  • GB
    Gracie B
    Jan 4, 2026
    5.0
    Our waiter, Bill, was phenomenal! He was super busy with it being Football Sunday but kept up with each table and made sure we were comfortable and enjoyed our meal. Fantastic meal and drinks! Great job Bill! We will be back.
  • JJ
    JENNIFER Jones
    Dec 31, 2025
    2.0
    Every time I place an advance order, I have to wait for it when I arrive. Tonight's wait: pickup scheduled for 7:10 p.m. I called at 7:00 to inquire about the order and the woman told me it should be ready at 7:10 but the longest I would have to wait is till 7:. It is now 7:49 and I still don't have my order
  • RS
    Rae Sunshine
    Dec 31, 2025
    1.0
    Food was wet and cold and the waiters treated everyone who was a certain complexion better than us . Should be expected though considering the area and their “views”
  • WS
    William Shelton
    Dec 24, 2025
    5.0
    Food was great. Once I got my food I never saw the server again till it was time for the check and I had to hunt her down for that.
  • SS
    Sarahi
    Dec 7, 2025
    1.0
    The waiting was terrible, almost 40 mins of our food my little brother waited 20 mins for his tenders … I don’t want to be that person but , I do feel like it was a bit of a racisms the waitress give us a dirty look when she first came to us , when I talking to my mom in Spanish she give me that look, and I’m not trynna be dramatic but she definitely give my mom a attitude because of my mom Accent . The waitress give everyone a warm welcoming not us.. it was like “what you want” look / tone. She kinda slam the food and did get a bit annoyed when we ask for something small..The wings were dry. I wouldn’t really recommend this place.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Mechanicsville specialize in?

They offer award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Mechanicsville?

They are open from 11:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 11:00 AM to 11:59 PM Thursday through Saturday.