Bojangles

3.4
1179 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9330 Atlee Road, Mechanicsville, VA
23116, United States

Hours

Reviews

3.4
1,179 reviews
5 stars
411
4 stars
252
3 stars
163
2 stars
85
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and dining areas, often exceeding 20-30 minutes.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with complaints about poor communication and lack of acknowledgment from employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

The restaurant was often noted as dirty, with reports of unsanitary conditions in dining areas and restrooms.

Food Quality

While some customers enjoyed the food when it was fresh, there were consistent complaints about cold, stale, or poorly prepared items.
  • JW
    Joann Wilson
    1 day ago
    1.0
    We were the only people in the restaurant and it took over 20 minutes to get our food - food that is already cooked by the way. It wasn’t that the needed to cook anything, because I stood and watched. The employees only have one speed here, SLOW. When I finally said something still waiting for our order, the employee finally started working on boxing our order after an extended time of waiting, again as the only people in the dining room. And every single table in the dining room was dirty.
  • HB
    Heather B
    6 days ago
    5.0
    Delicious food... even when it was not busy. My friend ordered a chicken bowl but the rice was going to take 20 min. So she subbed mashed potatoes and green beans instead of reg beans. IT WAS AMAZING! Like a gobbler bowl from wawa but better! The biscuits are delicious, "we know this." The receipt says Emily was the cashier, but the sweet black man that helped us does not look like an Emily. Anyway, he was SO helpful, and friendly.
  • CC
    Classic Coma
    Dec 29, 2025
    1.0
    Nothing fast about the food here. Every time I come to this location I'm met with long waits and rude customer service and even after all that waiting my order is still wrong.
  • SR
    Scott Riley
    Dec 21, 2025
    1.0
    25 minutes of waiting after ordering and we still don't have our food. Great. Edit: finally got our food about 30 minutes after ordering and it was tasty. However, it is 100% not worth the wait! If you're in a rush, I'd recommend going somewhere else. Store manager doesn't know how to manage. Bo rounds and fries were consistently out of stock and I think that's a large portion of the backup.
  • SN
    Storm Nation
    Dec 19, 2025
    1.0
    Worst Bojangles to go to don’t come here long lines and lazy workers what’s the point of working in a fast food place if you can’t do your job

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours for Bojangles' drive-through?

The drive-through is open daily from 5:30 AM to 10:00 PM.