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Bojangles

3.4
(1189 reviews)

Business Details

9330 Atlee Road, Mechanicsville, VA
23116, United States
(804) 730-1166

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9330 Atlee Road, Mechanicsville, VA
23116, United States

Hours

Reviews

3.4
1,189 reviews
5 stars
410
4 stars
252
3 stars
163
2 stars
89
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with several customers feeling ignored or disrespected.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, as well as issues with order accuracy.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and restrooms noted by several customers.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of training, contributing to the overall negative experience.
  • GE
    Graham E
    Feb 21, 2026
    1.0
    Hands down the worst restaurant experience you could ever imagine. Just avoid this place. If the owner or regional sees this. The people you employ are not worth the struggle. Let them be jobless. Save your money.
  • TH
    Tony Hudgins
    Feb 15, 2026
    1.0
    We ordered some food and asked for a cup of water and they tried to charge us for a water cup.. Taco Bell was the last place to do this to us and we haven't supported them in 6 years, welcome to the list Bojangles! You won't have to have dirty customers like us anymore Who want water with their meal?
  • ZC
    Zachary Clay
    Feb 15, 2026
    1.0
    Multiple times in a row, I ordered 2 sausage egg and cheese biscuits and they rung up just sausage biscuits. Somehow today they rung that up as 2 Cajun filet biscuits. I dont know how they can consistently ring up my order incorrectly every single time I come here, it's ridiculous.
  • PP
    P
    Feb 14, 2026
    2.0
    I love Bojangles, but they are SO understaffed all the time, it is ridiculous. It usually takes a minimum of 25 minutes at the drive thru.
  • MM
    Mitchell Movers
    Feb 5, 2026
    2.0
    Why are you even operating? I stop by to grab some lunch, I go inside and go up to the register, no one comes to take my order. Finally the lady says ," you may as well go thru the drive thru because we're short staffed " I say " ok" and do that. I get to the window, no other cars are in front of me. Same worker comes over the intercom saying " ill be with you in a moment ". Ok. I wait maybe 2 minutes before she comes back saying " How may I help you". I " TRY "to order an 8 piece tailgate. She says " its gonna be a wait because we're short staffed and the chicken hasn't been dropped yet" I say ok, "can you tell me the wait time "? She says " I don't know!" Yeah I had to drive off and spend my money somewhere else. Im very disappointed and won't be visiting this location ever again.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours for Bojangles' drive-through?

The drive-through is open daily from 5:30 AM to 10:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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