Bojangles

3.4
1166 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9330 Atlee Road, Mechanicsville, VA
23116, United States

Hours

Reviews

3.4
1,166 reviews
5 stars
408
4 stars
250
3 stars
163
2 stars
84
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with freshness, temperature, and incorrect items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Staffing Problems

Many reviews highlighted that the location is often understaffed, leading to slow service and operational issues.

Inconsistent Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant being closed during posted hours.
  • JE
    Jae Em
    Nov 16, 2025
    2.0
    I used to frequent this Bojangles daily but will probably find another to start going to—if at all. The food at this location in particular has been on a constant decline. And god forbid you ask for light ice they will refuse to fill up your cup with drink. Last week I nearly had a half cup of drink all because I asked for light ice. As expensive as Bojangles is filling the cup is the least you can do.
  • SS
    Shelly Smith
    Oct 29, 2025
    1.0
    Bojangles used to be the best, however, they have really gone down the drain. Biscuits and fries are always burnt. Staff cusses loudly every time I go. Last time, they ran of macaroni and cheese and didn't even bother to make any more...It was only 5pm. Even the manager, (seen below) yells obnoxiously for his staff to come to him instead of getting up and going to them. He didn't correct any of their behavior or language, even though my young child was sitting right beside me. I will for sure not be going back. They leave the dining room a hot mess with food, drink, and napkins all over the tables. I would hate to see what the inside of that kitchen looks like, or know the last time that it was actually cleaned. They even had trash stuffed in the spoon container on their counter and refused to clean it up.
  • GG
    Grace Gillam
    Oct 18, 2025
    1.0
    Whoever manages this Bojangles needs to staff it. Waited for 20 minutes (saturday afternoon) locked into the drive through order - one person ahead, one person behind, concrete barrier to the right. And then botato rounds were an extra five minute wait!? This is Bojangles man how are you going to not have botato rounds ready to go. There were two people working inside but literally no one walking in to order - I imagine DoorDash is the culprit but who’s to say. In any case, staff a third employee at least oh my god. Person behind us in line left after we ordered. This place is definitely losing business because the manager can’t staff. Wouldn’t recommend coming here until some reform is made.
  • LS
    Lectricia Spencer
    Oct 18, 2025
    1.0
    This Bojangles at Atlee Road has very poor customer service. You have long waits; especially in the drive-through. They don’t give you any feedback if you’re waiting a long time for your order; which is always. I have called the Customer Service# and was told they were inactive and you had to make your comments/suggestions online. I would not recommend.
  • AR
    abbi kate richardson
    Oct 10, 2025
    1.0
    my girlfriend went in for a doordash order, and was handed a box without a bag. when asked if she wanted a bag, she said that would be preferred, because this is not FOR US it is for a doordash customer. she received an insane amount of attitude from every individual working up front, and they talked about her directly in front of her. we are just doing our job like everyone else. i work at starbucks along with door dashing and i do not treat any person like that— regardless of if they are a direct customer or not. i understand the struggle of food service just as much as the next person, but that is ridiculous.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours for Bojangles' drive-through?

The drive-through is open daily from 5:30 AM to 10:00 PM.