Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers consistently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, with several customers feeling ignored or disrespected.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, as well as issues with order accuracy.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms noted by several customers.
Management Issues
Reviews indicated poor management practices, including understaffing and lack of training, contributing to the overall negative experience.
GE
Graham E
Feb 21, 2026
1.0
Hands down the worst restaurant experience you could ever imagine. Just avoid this place. If the owner or regional sees this. The people you employ are not worth the struggle. Let them be jobless. Save your money.
TH
Tony Hudgins
Feb 15, 2026
1.0
We ordered some food and asked for a cup of water and they tried to charge us for a water cup..
Taco Bell was the last place to do this to us and we haven't supported them in 6 years, welcome to the list Bojangles!
You won't have to have dirty customers like us anymore Who want water with their meal?
ZC
Zachary Clay
Feb 15, 2026
1.0
Multiple times in a row, I ordered 2 sausage egg and cheese biscuits and they rung up just sausage biscuits. Somehow today they rung that up as 2 Cajun filet biscuits. I dont know how they can consistently ring up my order incorrectly every single time I come here, it's ridiculous.
PP
P
Feb 14, 2026
2.0
I love Bojangles, but they are SO understaffed all the time, it is ridiculous. It usually takes a minimum of 25 minutes at the drive thru.
MM
Mitchell Movers
Feb 5, 2026
2.0
Why are you even operating? I stop by to grab some lunch, I go inside and go up to the register, no one comes to take my order. Finally the lady says ," you may as well go thru the drive thru because we're short staffed " I say " ok" and do that. I get to the window, no other cars are in front of me. Same worker comes over the intercom saying " ill be with you in a moment ". Ok. I wait maybe 2 minutes before she comes back saying " How may I help you". I " TRY "to order an 8 piece tailgate. She says " its gonna be a wait because we're short staffed and the chicken hasn't been dropped yet" I say ok, "can you tell me the wait time "? She says " I don't know!" Yeah I had to drive off and spend my money somewhere else. Im very disappointed and won't be visiting this location ever again.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles' drive-through?
The drive-through is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles offers both delivery and takeout services.
Can I place an order through a mobile app for Bojangles?
Yes, you can order from Bojangles using their app, which is available on both iOS and Android platforms.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Is Bojangles family-friendly?
Yes, Bojangles welcomes families and has a children's menu available.
Does Bojangles offer catering services?
Yes, catering is available at Bojangles.
What are some nearby places to Bojangles that I can visit before or after dining?
Nearby you can visit Starbucks for coffee, Rutland Commons shopping center for shopping, and Lidia’s Ristorante Italiano for Italian cuisine.
Are there facilities nearby Bojangles if I need medical assistance?
Yes, Hanover Emergency Center, HCA Health Service Of Virginia hospital, The Little Clinic, and OrthoVirginia Hanover are nearby medical facilities you can visit if needed.
Where can I fill up my car or grab a quick coffee near Bojangles?
You can stop by Kroger Fuel Center which offers gas, convenience store items, and coffee, or visit Starbucks and Dunkin’ coffee shops nearby.
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