Arby's

4.1
1574 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7110 Mechanicsville Tpke, Mechanicsville, VA
23111, United States

Hours

Reviews

4.1
1,574 reviews
5 stars
857
4 stars
371
3 stars
173
2 stars
71
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, with many highlighting specific items like the chicken sandwich, fish sandwich, and roast beef as excellent.

Service Experience

While many reviews noted friendly and fast service, there were also complaints about staff behavior and order accuracy.

Cleanliness

The restaurant was frequently described as clean and well-maintained, including the dining area and restrooms.

Pricing

Some customers felt the prices were on the higher side for fast food, but many also mentioned good deals and reasonable prices for the quality.

Order Accuracy

There were multiple reports of incorrect orders, which affected customer satisfaction.
  • PO
    Peter Omer
    Jan 1, 2026
    5.0
    Young man named Austin waited on us, he was fantastic. Asked for food to be prepared a certain way, it was perfect. Folks there are doing a very good job!! Thank you.
  • AB
    Alphonso Booker
    Dec 26, 2025
    5.0
    This Arby's location is one of the best I have experienced. The customer service Team was professional and polite. The Rotisserie Chicken was seasoned and cooked perfectly, I highly recommend this Arby's location. They must have a professional next level Chef hidden somewhere in the kitchen.
  • AP
    Ashleyb P
    Dec 22, 2025
    1.0
    The young guy upfront with brown hair has absolutely no clue what’s going on. Just ignored when walked in. I did a mobile order tonight and how they mix up mozzarella sticks and potato wedges is beyond me. They also gave me a handful of horsey sauce in the wrong order. Someone is obviously playing in the kitchen.
  • JJ
    Josh
    Dec 19, 2025
    1.0
    Food was terrible. Both my buns were so soggy they literally fell apart in my hand. Food was inedible. What a waste of $15🤦‍♂️. This locations sucks
  • MR
    Marie Rogers
    Dec 15, 2025
    3.0
    The food didn't look anything like the pictures on the menu.