Customers consistently praised the store for being clean and well-organized.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for being rude or unhelpful.
Stock Availability
The store is generally well-stocked, but some customers reported issues with limited stock on certain items.
Checkout Experience
Customers expressed concerns about the limited number of open checkout lines, leading to longer wait times.
CN
Christina Nolte
Feb 5, 2026
4.0
The Food Lion on Route 301 in Hanover is overall a very nice location. It is clean, well organized, and consistently well stocked, which I really appreciate. Like many places these days, it can be hard to find employees who truly care about their work, but I have met a handful of genuinely kind and helpful employees here — 5 stars to them.
That said, during one visit, I overheard a manager speaking to an employee in a way that was disappointing. The tone felt shame-based rather than supportive or focused on growth. Everyone deserves the opportunity to learn, and conversations that require correction should be handled privately, not in front of others.
What further impacted my experience was the interaction I had with the same manager afterward. While she wasn’t disrespectful toward me, she was very short, appeared inconvenienced, and seemed uninterested in helping. It left me feeling uncomfortable and discouraged.
Outside of that one-off situation, my only other consistent concern is the limited number of checkout lines open at any given time, which can lead to longer waits.
Overall:
5 stars for cleanliness and well-stocked, organized shelves.
3 stars for management interaction.
4 stars for the overall experience.
BB
Barry
Dec 12, 2025
5.0
I've never met a Food Lion that I didn't like. Extremely clean, including the bathrooms ( I only visited the men's room Ladies, you can relax) Well signed, very well signed throughout the store And lastly the staffs are well trained and very polite 😀
Thanks, Barry
AR
Ann Russell
Dec 8, 2025
5.0
It’s a very clean store and the people at the registers were very nice and helpful.
Date: 12-8-25. Cashier 0101
TT
Theresa Thompson
Oct 26, 2025
2.0
Been shopping here for 14 years. Customer service has steadily gone downhill. Half the time I leave feeling almost guilty for having to be wrung up. Cashiers are on their phones, act annoyed at any little inconvenience, and are just plain unfriendly. This, of course isn't true of all of the employees, but it’s definitely the majority and has become more and more noticeable. I had a very unpleasant experience this evening.
RO
Rene O'Connor
Oct 10, 2025
5.0
Just stopped in for a book of stamps and it was quick and easy
Food Lion is located at 9502 Chamberlayne Road, Hanover Commons, Mechanicsville, VA 23116, US.
What are the Food Lion store hours?
Food Lion is open daily from 7:00 AM to 11:00 PM.
Does Food Lion offer a rewards or savings program?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save money.
Can I shop for groceries online at Food Lion?
Yes, you can shop online at Food Lion through their website at https://foodlion.com/home.
What types of payment does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and does not require cash only payments.
Is Food Lion accessible for people with disabilities?
Yes, Food Lion has wheelchair accessible entrances and parking, as well as public restrooms.
Does Food Lion sell organic and prepared foods?
Yes, Food Lion sells organic products and prepared foods.
What nearby places can customers visit after shopping at Food Lion?
Customers can visit nearby places such as Salty Pig at Sleepy Fox Distillery for American barbecue, Giovanni's Pizza for Italian cuisine, and The Local Cup coffee shop.
Are there any nearby services related to financial transactions?
Yes, nearby services include Coinme for currency exchange and ATMs, Western Union for money transfers, and Rite Aid which also offers convenience and pharmacy services.
Can customers find entertainment or hobbies near Food Lion?
Yes, nearby options include BangerZ Cards & Collectibles for arts and crafts, Mindset Tattoo Studio, Jump Start Dance for dance and amusement activities, and 301 Barbershop for grooming.
Brand Certified Facts from Food Lion
Food Lion partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: