Chick-fil-A

Reviews

• SL

  S Lewis

  May 1, 2026
  1.0
  I’ve had this experience twice now at this Chick-fil-A location, and it’s concerning. After already paying for my order, a drive-thru employee walked up to my car asking me to pay again. This creates an uncomfortable situation for customers, as it can come across as accusatory. I’ve never experienced this at any other Chick-fil-A location. If there are new or untrained employees working the drive-thru, additional training on order verification and customer interaction would be helpful. I value the brand and typically have great experiences, but this has happened more than once and needs attention.
• MJ

  Marci Johnson

  Apr 22, 2026
  5.0
  My chik fil a deluxe was perfect! And looked far better than the picture. Take that BK!
• HS

  Hannah Smith

  Apr 9, 2026
  1.0
  Worse Chick-Fil-A I have visited. The service was terrible. A little girl was trying to turn her toy in for the ice cream and everyone kept walking past her. I went to help and told the worker and he said someone would bring it shortly. Still saltier and no ice cream, a separate worker then walked up to me later asking did I need help and I told him I was missing the ice cream for the young girl. Once he gave me the ice cream he asked me for my name which was weird because I turned the toy in for the ice cream. This team needs better communication and hospitality skills.
• MS

  Marissa Shaw

  Apr 4, 2026
  2.0
  Ordered a deluxe sandwich from the reedm points system and Emily cancelled my order without telling me, I had to ask an employee where my food was because it had been over 10 minutes and it wasn't very buy. I was eventually told that my order was cancelled, thankfully they let me re-order it and gave me my food ASAP.
• GG

  Goofy Goober

  Mar 16, 2026
  1.0
  Welp Chick-fil-A...please do better. My co-workers and I were a bit hungry on this rainy day. We all put together to get some breakfast sandwiches. This was the closest location and placed our order on the app @ 10:03. I get there and yes the line was backed up (of course its chick-fil-a...good food) well by the time I get to scan my code it was 10:35 & the app tells me breakfast is over??? Hhmmm ok, I cant back out so I continue to the window. I flag down an associate to explain the issue. He politely said let me get a mgr. She did not give sher name and I didnt ask. I just went into explaining my issue. She said that there was no more breakfast items (which is hard to belive 5 min after breakfast ended, but ok) So I asked was there anything that could be done because it was for a team? Could I at least get regular sandwiches at that price as it was not just my money. She said no there's nothing she could do. Soooo ur saying j wasted my time, gas, was in line well before 10:30, waited in line, scanned the code as soon as I get to it 10:35, breakfast is now over... and still no food. Not even an attempt to figure out a solution. Please do better. Of you have a mobile app to save time, placed and paid for an order...and because service was held up, Nothing???

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