Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during non-peak hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, improperly cooked, or incorrect orders.
Customer Service
Several customers experienced rude or unhelpful staff, with some noting a lack of professionalism and poor communication.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty dining areas and unsanitary conditions.
Mixed Experiences
While many reviews were negative, a few customers praised the food and service, indicating that experiences can vary significantly.
RL
Robert Lowe
Jan 5, 2026
1.0
I was just at the fuel stop not at the restaurant. I refuse to put that garbage or imitation food in my body. That goes for majority of the fast food restaurants. The choice is yours.
GM
George Martkoplishvili
Jan 3, 2026
1.0
it os worst service i have ever seen
AM
Aaron M
Dec 18, 2025
1.0
Slow *edit after receiving food. Get a deluxe chicken sandwich, missing ingredients. I ordered a McChicken deluxe, not a McChicken Mayo. Ended up with Mayo sandwich... SMH should have went to Chick-fil-A or Popeyes.
CS
Christopher Smith
Dec 13, 2025
5.0
My wife and I was traveling to MD we decided to stop at McDonald's in the love's I got to say it was very busy as I ordered our food I said to the cashier please make everything fresh because my wife will ask me to bring it back she was very nice and professional she laughs and said ok and that's what she did our food was Hot and fresh THANKS 👍
BM
Brenda Meek
Dec 10, 2025
1.0
McDonalds in general have higher prices. Their food quality and portion sizing is down. At this location a young lady named Katie claiming to be a manager was very rude when I had commented to my grandson in front of her how high the prices have gotten and the portions smaller and the quality down.... this young lady heard me say this to my Grandson and told me Hardees was just next door. I thanked her and went to Hatdees next door per her suggestion and was totally 100% satisfied. So yall don't waste your time here. Hardees it's just next door on the other side of the 81 exit.