At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Mixed reviews on customer service; some employees are friendly and helpful, while others are reported to be rude and inattentive.
Ice Cream Quality
Customers consistently praise the quality and flavors of the ice cream, noting its richness and creaminess.
Pricing
Many customers find the prices to be high compared to other ice cream options, with some feeling the value does not match the cost.
Atmosphere
The store is described as small and crowded, which can detract from the overall experience.
Service Speed
While some reviews mention quick service, others report long wait times and slow staff during busy periods.
SS
spare
Feb 13, 2026
5.0
the workers are so sweet! gave us a discount when they gave us a small instead of a regular which was already big anyway :) the sorbet smoothies are so delicious
CC
Christina
Jan 21, 2026
5.0
When I get a chance to shop at Tysons corner mall I always tend to stop by Häagen-Dazs the best strawberry milkshake strawberry and chocolate ice cream ever .
ER
Edwin Rosales
Jan 11, 2026
1.0
After coming here and spending thousands of money in this store, I have to warn guest because at this location they’ve become so greedy on the sales and aggressive! I spend about $30 on every visit and I’ve been always using the app to redeem points, recently they offer different sizes of cones and this time the guy did not want to accept it (I ordered the same as usual) Why? Well he wanted to give me a cup instead I said I don’t want more ice cream I just want to use my points he said no you can’t. Of course they don’t even let you think of how much pressure they put there on you. I asked him are you the manager? He said yes, I explained the redeem of the cone has never been a problem and he kept on arguing. I payed and told him to keep the change and deleted the app. Never coming back, too bad they loose customers just for not being hospitable at all. Now, they might reply excusing themselves but it’s the costumer vs them, obviously their argument will always win!
VM
Val M
Dec 16, 2025
2.0
$7 for a single scoop is crazy. A pint at the grocery store is $4