Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve McLean, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
705 reviews
5 stars
323
4 stars
164
3 stars
94
2 stars
33
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff and management.
Coffee Quality
Several customers expressed dissatisfaction with the quality of coffee, describing it as burnt, watery, or poorly prepared.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the cozy and romantic setting, while others noted cleanliness issues.
Order Accuracy
There were complaints about order accuracy, with some customers receiving incorrect or incomplete orders.
Speed of Service
Many customers appreciated the quick service, especially for mobile orders, although some experienced delays.
- TSTrilisa SmileyNov 15, 20255.0Cashier was extremely helpful
- AAAmmar AbdelghanyNov 6, 20251.0Terrible customer service. I normally always order online and every now and then I’ll get my coffee essentially half empty and when I call them out on it they tell me it comes like that and we can put more ice in it for you. But this isn’t why I’m leaving a review here. I’m leaving a review because of an online rewards order that appears to not be working. When I went to the store to activate it they told me it’s for mobile orders only, which by the way it says it can be redeemed in store or online. The rewards didn’t let me activate it so I asked if the manager could do it and gave her my phone so she could activate it, she couldn’t. Then she told me it looks like there’s a glitch and instructed me that if I have any rewards like that to always come in the store to activate it so I don’t run into that issue. Now the following day I come into the store to make an order and use my rewards and get greeted with a terrible attitude by the employee working, essentially screaming at me saying that this is for online orders only which again it specifies that the reward can be used in store or online. Than he goes on and tells it’s a glitch and what not. Even though the reward has a QR code that he scanned. This behavior isn’t acceptable. The manager is telling me to activate it in store and an employee is telling it’s only for online orders. This is the most convenient location to me but now I’m forced to go to a different place for my coffee to avoid this hostile atmosphere.
- EKEd KentOct 21, 20253.0I can see why this location is under four stars. The guy who claims to be the manager has a very poor attitude and horrible customer service. Had to ask for my hot chocolate to be remade after the second attempt to fix the first attempt. In other words, three attempts to make a hot chocolate and nothing but attitude. The worst part is he blamed it on the employee when he was standing over the employee the whole time.
- JDJ DiazOct 3, 20251.0I just stopped for a cappuccino and the gentleman at the counter just made half of my order.
- NSNoble SusanOct 3, 20255.0The atmosphere in the evening is romantic with the soft lighting.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in McLean, VA?
Dunkin' in McLean, VA is open Monday to Friday from 4:30 AM to 10:00 PM, and on Saturday and Sunday from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What are some new holiday drinks available at Dunkin' McLean?
New holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' McLean?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals are served at Dunkin' McLean?
Dunkin' McLean serves breakfast, lunch, and brunch meals.
What specialty items does Dunkin' McLean offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a Baskin-Robbins ice cream shop near Dunkin' McLean?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby and can be a great spot to visit after enjoying your coffee at Dunkin'.
Are there Mexican restaurants near Dunkin' McLean where I can dine after my visit?
Yes, Mariscos El Malecon and Uncle Juan's, both Mexican restaurants and bars, are nearby and offer dining options after your Dunkin' visit.
Where can I find nearby pizza options around Dunkin' McLean?
Pizza Hut and Domino's Pizza are close to Dunkin' McLean for convenient pizza dining or takeout.
What payment methods are accepted at Dunkin' McLean?
Dunkin' McLean accepts debit and credit card payments.