Chipotle McLean is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.
Service Quality
Customers consistently mention rude and unhelpful staff, with many experiences of poor customer service.
Food Availability
The location often runs out of key ingredients, leading to dissatisfaction among customers.
Portion Sizes
Many reviews indicate that portion sizes are smaller than expected, with complaints about stingy servings.
Order Accuracy
Numerous customers report issues with incorrect orders and missing items, highlighting a lack of attention to detail.
RH
Rh Real housewives
Nov 9, 2025
1.0
Like such a bad chipotle I don’t know if this place never gets supplies but I swear I never get exactly what I’m ordering
MH
Majid Hajy
Oct 24, 2025
1.0
For three days, the hand soap in the restroom of this Chipotle branch has been empty, and no attention has been paid to it. This is while the restaurant staff also use the same restroom, making the hygiene situation of this food service unit concerning.
FA
Fernando Avilés
Oct 22, 2025
1.0
Worst chipotle ever dirty and slow!! 🤢🤢
JF
Julia Finch
Oct 9, 2025
1.0
As somebody who’s grown up in northern Virginia their whole life can somebody explain to me why this location has gone to such shit. They either can’t take your order. Food is five hours old or they’re doing cash only you’re in McLean Virginia if you can’t keep up with the clients and the service in this area then shut down.
BM
B Mitchell
Oct 3, 2025
4.0
Man it’s hard to order a burrito when the first person you encounter doesn’t speak english. They need to put someone else in charge of the tortillas yo.