Mixed reviews on customer service; while some praised friendly staff, others reported poor service and inattentiveness, especially during evening hours.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Product Quality
Concerns were raised about the quality of produce and meat, with reports of subpar items and out-of-date products.
Pricing
Customers expressed dissatisfaction with high prices on certain items, although some noted competitive pricing on others.
MR
Mary R
Feb 19, 2026
5.0
All the employees are amazing. They are kind,sweet, and genuinely care about the customers
MR
Melinda Robbins
Jan 29, 2026
1.0
Put in a pick up order this morning to be picked up between 5 and 6. Got to store at 5 and called. The associate came out and had to find the order in her handheld. And then told me that even tho I had made the pick up for 5 -6. They didn't have to shop it till that time. Now if I have an order that's suppose to picked up between 5 and 6 why would you shop it at 5 when I'm in your parking lot and it was suppose to be done. The associate was also not the most pleasant and slammed my door when she was done. So bad day for her maybe but. Not our normal pleasant Food Lion excursion experience very
SP
Sharon Phillips
Jan 21, 2026
1.0
Nothing affordable at food lion this week
Take your business elsewhere!
MC
Morgan Cates
Dec 14, 2025
3.0
Produce is subpar at best, a container of grapes with fruit flies once sat for weeks. Stopped buying chicken here due to the rotting smell in the case. I once bought bacon then realized it was out of date when I got home and watched the other out of date packs sit in the fridge for atleast two weeks. Service really depends on what time you shop but majority of the time they’re barely going to acknowledge you. Going to Walmart in Gloucester and local produce stands is best.
BP
Bailee Partlow
Nov 21, 2025
3.0
This is a great Food Lion in the morning time, but at the nighttime, I can’t say the same. The evening crew seems to be more interested in having personal conversation amongst each other than actually helping customers. There have been multiple times where I have come in and gotten groceries and have had to wait on cashiers to stop personal conversations me to get me checked out. There have even been times where I’ve interacted with an employee and they comment on my groceries and have even said yuck to my groceries once. Tonight I came in and only got two groceries and went up to the register and the woman that I assume is the assistant manager and a team member we’re having conversation both looked at me and then continued their conversation as I was awkwardly standing there waiting for one of them to acknowledge me and check me out. Once they stopped their conversation, I said hello, and the assistant manager walked away and then the other woman finished up sweeping and then said hello. As she’s checking me out, a man that I assume is the manager came out and started having conversation with the woman I assumed is the assistant manager and then the cashier decided to join in on the conversation as I was still standing right there waiting to pay and leave. There have also been many times where I have been checking out and an employee who clocked out is in line behind or in front of me and they will have conversations while other people are in line or the assistant manager will stand with them in line and chat with them as if other people aren’t around. I understand that it gets boring at night and it’s fun to chat but there’s a time and a place for everything. The morning crew is much more attentive to customers and I have no complaints about those experiences at all.
Food Lion is located at 183 Main St, Mathews, VA 23109, in the Main Street Marketplace area.
What are the usual operating hours of Food Lion in Mathews?
Food Lion is open every day from 7:00 AM to 10:00 PM.
Does Food Lion offer pickup and delivery services?
Yes, Food Lion offers both in-store pickup and delivery services.
How can I contact Food Lion in Mathews?
You can contact Food Lion by calling +1 804-725-1240.
Is there a rewards program available at Food Lion?
Yes, Food Lion has a Shop & Earn Rewards Program that helps you save when shopping.
What types of products can I expect to find at Food Lion?
Food Lion offers groceries including fresh produce and bakery items, emphasizing affordability and quality.
Which nearby places can I visit before or after shopping at Food Lion in Mathews?
You might enjoy visiting the Mathews Museum for local history or Richardson's Cafe for a meal, both within the vicinity.
Are there any financial services near Food Lion?
Yes, Coinme ATM and Western Union money transfer services are nearby for your financial needs.
Can I find other shopping or community services close to Food Lion?
Yes, Doodlebugs Consignment Shop and Mathews Memorial Library offer shopping and community services nearby.
What is a convenient nearby place for propane exchange when visiting Food Lion?
Blue Rhino Propane Exchange is located nearby for your propane exchange needs.
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