Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some experiencing cold or improperly cooked items, while others praised the food as hot and fresh.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and floors, although some mentioned positive experiences with cleanliness.
Customer Experience
Mixed feedback on customer experience, with some praising friendly staff and good service, while others reported negative interactions and a lack of attention from employees.
TT
Tyga
Jan 5, 2026
1.0
I got food from them this past Friday night ,the fries where old and cold ,the sandwich was cold and dry ,and they didn't give me and my wife the right drinks ,pretty much wasted a hard earned $20 bucks
TW
Travis White
Dec 24, 2025
5.0
Good food friendly service!! Clean too!!
SW
SL Wilson
Dec 23, 2025
1.0
Every time we go, which is not often, there’s always an issue.
DC
Demos Deputy Chatelain
Dec 10, 2025
5.0
Went in today with my six-year-old son they were having inspections and everybody there was in a really good mood. They had festive Christmas sweaters on and they did tableside service where you were ordered and they brought the food right to your table, which was really sweet. they also had a cute Christmas tree set up and took a picture with my son. We had locked ourselves out and the manager found a cell phone charger for me so my phone wouldn’t die and let us hang out in their lobby Until our truck came. We both had kids meals. Food was great and they even came and offered us a refill on our soda 10 out of 10 obviously will be coming back.
MB
Marlena Baker
Nov 21, 2025
1.0
I rarely do this, but if I could give this location 0 stars, I would. And I have eaten at this one for years with very few issues. So why the horrible rating now? Well... Because (and I gag while I type this), there was a big rat poop in my food. Rat poop. In my food. Here's how I found it:
Last night my husband and I ordered some burgers on the mobile app, and after waiting in our pick up spot for almost a half hour, my husband had fo go in and get the foo, which they had just left on the counter all that time (so it was now cold). Wait, that's not the big problem though! Being busy and understaffed, I understand, though it was irritating... Anyway, we finally got our food and drove off to go park and eat somewhere with more space. So as we are sitting there eating our lukewarm food, I was chewing and felt something hard IN MY MOUTH. Perhaps it's a charred bit of burger? But the rest of my burger was uncharred.
It felt weird, so I turned on the overhead light in our truck and spit whatever it was into my hand. It was about an inch long, and was absolutely NOT part of my burger. I still had unchewed burger in my mouth as I tried to wrap my mind around what I was looking at. I told my husband, half joking "This char or whatever it is looks like rat poop." But then I held it up and looked closer, and I instantly spat my food out. I had to make sure though, so I pinched it in half. IT WAS 100% A RAT DROPPING. I gagged, my husband gagged, we spit everything out and threw it all away. Once I started spitting stuff out, I realized I could taste it. I could taste the poop.
Unfortunately the only thing I had to rinse my mouth with was my milkshake, which I didn't trust anymore either but had to make do with. We were so upset and grossed out that we just cut our outing short and went home so we could both disinfect our mouths with antiseptic mouthwash.
Today, I am having a hard time even typing all this be cause the memory makes me want to vomit. This location needs a health inspection, PRONTO. In the meantime, I highly recommend everyone steer clear. Is the poop in the meat? In the fixings? I have no idea, but it's not worth the risk of biting into poop just because I'm craving a burger. Not sure if I will ever crave one again.