McDonald's

3.5
1372 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2756 Greensboro Rd, Martinsville, VA
24112, United States

Hours

Reviews

3.5
1,372 reviews
5 stars
493
4 stars
299
3 stars
250
2 stars
105
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.

Food Quality

While some customers praised the food as hot and fresh, others experienced cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or dismissive behavior.

Consistency

Overall, the experience was described as hit or miss, with some visits being satisfactory while others were disappointing.
  • MB
    Marlena Baker
    3 days ago
    1.0
    I rarely do this, but if I could give this location 0 stars, I would. And I have eaten at this one for years with very few issues. So why the horrible rating now? Well... Because (and I gag while I type this), there was a big rat poop in my food. Rat poop. In my food. Here's how I found it: Last night my husband and I ordered some burgers on the mobile app, and after waiting in our pick up spot for almost a half hour, my husband had fo go in and get the foo, which they had just left on the counter all that time (so it was now cold). Wait, that's not the big problem though! Being busy and understaffed, I understand, though it was irritating... Anyway, we finally got our food and drove off to go park and eat somewhere with more space. So as we are sitting there eating our lukewarm food, I was chewing and felt something hard IN MY MOUTH. Perhaps it's a charred bit of burger? But the rest of my burger was uncharred. It felt weird, so I turned on the overhead light in our truck and spit whatever it was into my hand. It was about an inch long, and was absolutely NOT part of my burger. I still had unchewed burger in my mouth as I tried to wrap my mind around what I was looking at. I told my husband, half joking "This char or whatever it is looks like rat poop." But then I held it up and looked closer, and I instantly spat my food out. I had to make sure though, so I pinched it in half. IT WAS 100% A RAT DROPPING. I gagged, my husband gagged, we spit everything out and threw it all away. Once I started spitting stuff out, I realized I could taste it. I could taste the poop. Unfortunately the only thing I had to rinse my mouth with was my milkshake, which I didn't trust anymore either but had to make do with. We were so upset and grossed out that we just cut our outing short and went home so we could both disinfect our mouths with antiseptic mouthwash. Today, I am having a hard time even typing all this be cause the memory makes me want to vomit. This location needs a health inspection, PRONTO. In the meantime, I highly recommend everyone steer clear. Is the poop in the meat? In the fixings? I have no idea, but it's not worth the risk of biting into poop just because I'm craving a burger. Not sure if I will ever crave one again.
  • RO
    Reginald Ohlinger
    Nov 11, 2025
    4.0
    Employees lack respect
  • KH
    Kyle Holland
    Oct 23, 2025
    1.0
    Needs to clean order kiosk
  • BL
    Bernard Laing
    Oct 7, 2025
    5.0
    So slow and my friends patie was raw
  • AB
    Andrea B
    Aug 12, 2025
    5.0
    #1 McDonald's in town! Always a fast, enjoyable experience!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2756 Greensboro Rd, Martinsville?

McDonald's is open daily from 5:00 AM to midnight (12:00 AM).

During what hours is the drive-thru service available at McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday and on Monday through Thursday, extended until 1:00 AM on Friday and Saturday.