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McDonald's

3.5
(1248 reviews)

Business Details

(276) 638-4343
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
202 Commonwealth Blvd W, Martinsville, VA
24112, United States

Hours

Reviews

3.5
1,248 reviews
5 stars
429
4 stars
292
3 stars
243
2 stars
95
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru and curbside pickup.

Food Quality

While some customers enjoyed the food, many complained about it being cold, not fresh, or incorrect.

Management

Several reviews highlighted poor management practices, including unprofessional behavior from managers and staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • JR
    jean ramirez
    Feb 6, 2026
    1.0
    Very bad services because by drive thru said me only take 2 mobile order with attitude for only 2 coffe and 1 happy meal then give me the happy meal and send me at parking for the coffe and I’m waiting for more than 20 minutes horrible experience I never come at this McDonald’s
  • LW
    Linda Wilson
    Jan 29, 2026
    5.0
    They made my sandwich perfect. No meat just exactly like I asked for
  • AS
    adam sullivan
    Jan 23, 2026
    3.0
    They constantly get my order wrong. We wait at the curbside and end up having to go inside. If my kids didn't like your fries so much we wouldn't even eat there.
  • CA
    cody Alford
    Jan 6, 2026
    3.0
    The lady who took our order was very slow moving and we had to repeat everything
  • BH
    Brittney Hunt
    Jan 3, 2026
    1.0
    The service was terrible. I went through the drive through line and had to wait on the cashier while he finished sending a text message on his phone. Then I had to wait on my food and when I got to work I realized I was given the wrong food.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Martinsville, VA?

McDonald's in Martinsville is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily from 5:00 AM to midnight Monday through Thursday and Sunday, and it stays open until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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