McDonald's

3.5
1243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
202 Commonwealth Blvd W, Martinsville, VA
24112, United States

Hours

Reviews

3.5
1,243 reviews
5 stars
427
4 stars
291
3 stars
242
2 stars
95
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive staff, with several instances of poor service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, both in-store and through mobile orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or stale food.

Management

Several reviews mentioned poor management practices, including unprofessional behavior from managers and staff.

Cleanliness

Some customers noted that the location was clean, while others experienced unsanitary conditions.
  • CA
    cody Alford
    6 days ago
    3.0
    The lady who took our order was very slow moving and we had to repeat everything
  • BH
    Brittney Hunt
    Jan 3, 2026
    1.0
    The service was terrible. I went through the drive through line and had to wait on the cashier while he finished sending a text message on his phone. Then I had to wait on my food and when I got to work I realized I was given the wrong food.
  • JB
    Joseph Barker
    Dec 25, 2025
    1.0
    The work staff was using foul language. Yelling it across the establishment. Customer courtesy is not their strong point and especially on Christmas Day.
  • NP
    Nick Parsons
    Dec 19, 2025
    2.0
    Always puts pickles even when saying no pickles or plain 🤷‍♂️
  • MM
    Matthew Morris
    Dec 11, 2025
    1.0
    Just got a chicken biscuit and it was horrible the chicken you can tell had been sitting out took long it tasted rubbery and not fresh

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Martinsville, VA?

McDonald's in Martinsville is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily from 5:00 AM to midnight Monday through Thursday and Sunday, and it stays open until 1:00 AM on Fridays and Saturdays.