McDonald's

3.5
1234 reviews
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Business Details

202 Commonwealth Blvd W, Martinsville, VA
24112, United States
(276) 638-4343
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
202 Commonwealth Blvd W, Martinsville, VA
24112, United States

Hours

Reviews

3.5
1,234 reviews
5 stars
424
4 stars
290
3 stars
240
2 stars
95
1 star
185

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and the need for exchanges.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor service.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, soggy, or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices and employee behavior, affecting overall customer experience.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising it while others noted unsanitary conditions.
  • SH
    Stephanie C Hairston
    Nov 5, 2025
    4.0
    VERY NICE AND FROM PLACE
  • KW
    Katrina Webb
    Oct 9, 2025
    4.0
    I went through drive-thru. The order-taker was polite and didn't rush me to take my order. Got to the 1st window, I was kindly greeted , paid for the order and directed to the 2nd windows to pick up. The gentleman was really polite and kind, He handed me my order and I asked for a cup and he didn't charged me. I pulled off and didn't check my order and when I parked. My son's burger was completely wrong so I had to walk into the store and exchange it for the correct burger because he is lactose intolerant and also autistic so he has sensory issues with food. That is why im only giving 4 stars for his sandwich being messed up and I had to still go inside to exchange it and make it right even though it was rung up right.
  • DP
    David Parks
    Oct 6, 2025
    1.0
    We did a mobile order a few different times having to go back in to get things fixed seems workers there don't even know how to read a screen to get the order right
  • AC
    Alex Colman
    Oct 3, 2025
    1.0
    Lady working the first window in the drive thru read off two other people’s orders before I had to tell her from scratch what my order was, left the drive thru to no surprise, end up with someone else’s order.
  • KH
    Kevin Horn
    Sep 28, 2025
    1.0
    No service Rude SLOW!!!! Spend your whole evening here trying to get 1 meal
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Martinsville, VA?

McDonald's in Martinsville is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily from 5:00 AM to midnight Monday through Thursday and Sunday, and it stays open until 1:00 AM on Fridays and Saturdays.