Chipotle Mexican Grill

Reviews

• MR

  Monty R.

  Feb 26, 2026
  4.0
  This was my first visit to Chipotle period, but this is a new store in Martinsville, Virginia. I came here at around 5pm and it was busy. Service was...okay? Like when I ordered, who I ordered with wasn't all that friendly and didn't seem to want to be very helpful. There is a lot of seating but some sections were a bit dirty. My food was pretty great, though! The place is brand new but looked kind of incomplete. The ceiling for example is not presented at all. I found it strange. Overall, this place is in an easily accessible location, but still needs a bit of work for me to even consider giving 5*.
• JP

  Jacksto P

  Feb 26, 2026
  5.0
  I think all of the negative reviews are pretty harsh, this is a new restaurant that i’ve been looking forward to having in martinsville for a long time. I was greeted when coming in and all the staff was very friendly, food was great, thank yall.
• PM

  Paul Matthews

  Feb 23, 2026
  5.0
  This was my first time using the app, the restaurant and staff are new to the area, and my first catering order went off without a hitch! The staff genuinely cared about food safety and allergy issues. Above all else, the food was hot, tasty, and healthy. WELL worth the money. Just remember to order any catering at least 24 hours (ideally, 48 hours) in advance to allow for supply deliveries. Since the food is fresh, you always have a risk of shortages which can be avoided by early ordering.
• CC

  chubby

  Feb 22, 2026
  5.0
  Chipotle just opened in Martinsville across the street from Marshall’s and Kroger on Commonwealth Blvd. I stopped by one day and the line was wrapped around outside so I opted to try another day. I went by a week later and there was a shorter line so I went in. There was approximately 7 people in front of me and I waited 37 minutes before it was my turn. I got the beef barbacoa bowl. I wanted brown rice but they told me it would be a 35 minute wait so I got white rice, black beans, queso cheese, guacamole, shredded cheese, and sour cream. The bowl was $11.25 plus $2.95 for the guacamole and my mom got a steak bowl for $11.25. The total was $31.65 which didn’t seem right to me but apparently food tax keeps going up. It was absolutely the best thing I’ve eaten in a while, really fresh, meat so tender, and rice delicious. I would recommend this food to ANYONE, it was exceptionally good. My only fault with them was the long wait and I thought it was a bit pricey. I’m going to say that since it just opened that could be the reason for the long wait so I’m not holding that against them yet. There are a few tables inside, several tables outside, and a counter along the wall facing the parking lot. There isn’t a drive thru speaker so I’m assuming you order online and only use the window for picking up. They don’t have paper take out menus, you can only view the menus online. I wish that they gave descriptions of what the meats are because I didn’t know meat was what and had to ask about each one at the counter which held up the line again. All in all it was a longer trip than expected, a touch confusing, but the food was very satisfying. The stars I’m giving are based on my visit. I’d go again.
• JF

  Jessie Frazier

  Feb 19, 2026
  1.0
  It js disappointing to see a brand-new addition to Martinsville and Henry County already struggling with basic operations. We’re constantly looking for new growth in the area, but it’s hard to support 'nice things' when you can’t even get through the front door. I can’t comment on the food or the service because, despite just having a grand opening, the location was already closed during posted hours. We don’t need another empty building in the county; we need businesses that stay open. Get the doors unlocked so the community can actually show up for you - no fewer than 9 people in the 5 minutes it too me to write this pulled up read the sign on the door and left. Clearly we want you to be here .