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Arby's

3.8
(922 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1130 Memorial Blvd., Martinsville, VA
24112, United States

Hours

Reviews

3.8
922 reviews
5 stars
393
4 stars
232
3 stars
128
2 stars
56
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, dry, or poorly prepared items, particularly the roast beef.

Service Issues

Numerous reviews highlighted poor customer service, including incorrect orders, slow service, and unhelpful staff.

Cleanliness

Several customers noted that the restaurant was not clean, with sticky floors and dirty tables.

Inconsistent Experience

While some customers enjoyed their meals and praised the staff, many others had negative experiences, indicating inconsistency in service and food quality.
  • AW
    Andrea Williams
    Jan 6, 2026
    1.0
    the meat tasted funny like it was going bad, waited 20 mins behind a car that got a very small bag of food. this is the worst Arby's I have ever ate at. now I see why they have bad reviews and nobody is hardly ever eating there. also there grade was not posted at the drive thru window which I thought was odd too, I would hate to see what the grade is! we ordered 3 roast beef sandwiches all nasty, but the fries was ok. lady at the window was nice too but that all I have good to say about it
  • PS
    Penelope Spencer
    Jan 5, 2026
    3.0
    Good eats
  • MR
    Monty R.
    Nov 6, 2025
    4.0
    This is the only Arby's in Henry County, Virginia. I came in to try the steak nuggets. They were good, but dry - better with that awesome honey bbq sauce. I also got a burger (which is a newer thing) and I thought it was strangely good! Service was average, while the store just looked outdated and sad.
  • SP
    Steven Payne
    Oct 16, 2025
    5.0
    Good food nice an friendly
  • PD
    Phillip Dick
    Sep 20, 2025
    5.0
    Good

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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